Ronni S
GBUPDATE TO DAMAGED MERCHANDISE ISSUE UPDATE TO ORIGINAL REVIEW: Lazy Suzy came through with excellent customer service. My Ida West Elm media console arrived damaged with a big hole in one of the doors. Lazy Suzy contacted West Elm and arranged for the old console to be picked up and a replacement piece to be delivered. Jenn, our customer service rep, was very responsive, concerned about making us happy, and super helpful. Due to issues at West Elm, not LazySuzy, the new console was slow to arrive. Jenn kept me updated through the process and made sure we did finally receive a perfect console. She even checked in after it came to make sure there were no further issues. Highly recommend LazySuzy - their customer service could not be better at a time when supply chain issues are everywhere.
AM
GBGive Seeded a try! I was able to find the Crate and Barrel sofa I wanted for a better deal than the C & B site. I was a bit nervous about using this site which was "unknown" to me. And, the sofa took a while to arrive. I wondered if I was being scammed!? But, it did arrive and was in perfect condition. The delivery team was incredibly polite and professional. Overall, I am a very happy customer!
Michele Scott
GBWow impressive…..item was out of stock… Wow impressive…..item was out of stock for less than 1 week I got notified available ordered and within a week delivered!! Received a call then personally delivered!! Superb service! Will be a repeat Seeded customer for sure!! THANK YOU
Cory Schneider
GBGreat experience ordering a West Elm table! My experience ordering a West Elm table from Lazy Suzy was great. I have never heard of this vendor before, but they showed up when I went price shopping after some sticker shock seeing West Elm’s $200 shipping fee for a table I wanted. Lazy Suzy offered it for the same price (including the limited time discount code) and for only $99 shipping. Suddenly the deal made sense. Took about four weeks to get the table, but contracting third party shippers can take time. I’d order from them again in a heartbeat.
Richard Winegar
GBReally want to give a 5 star rating. Timely delivery, updates on progress. Beautiful product. Good customer service. I really wanted to give this a 5 star rating but I can't because of the enormous amount of bubble wrap. (Especially w/ chair #2 which arrived first) Very environmentally unfriendly, and a burden to deal with. They are plastic chairs that fit in the box. Just a little protection around the edges should suffice.