Will ALWAYS order from Mountain Crest, and always recommended I accidentally ordered one plant that I didn't mean to, it timely responded to, cancelled, and refunded prior to shipment. One that I received didn't look it's best. They promptly offered to replace (if available), refund, or credit + 10%. This is the first order after setting up an account with Mountain Crest, but I've placed many orders prior to this. This is the first time I've had to contact them for any reason and am completely satisfied and will continue ordering from them often. Definitely my favorite place to go for my succulents and cacti!!! 💗💗💗

Plant was never delivered Plant was never delivered. Someone marked the house vacant. We just moved in, so it is not vacant. Very sad. Was charged and my partner never received her bday gift.

Beautiful succulents. arrived well packed and… My succulents arrived well packed and in excellent condition. Also, came with detailed instructions regarding care. Would buy again.

Unique plants I think the succulents are really cool but one of mine was broken during shipment. I also didn’t receive one of the plants (Senecio stapeliiformis) from the monthly subscription box. I had the Dino box and received a bonsai sedum, ice plant (broken), ox tongue, chain plant, string of pearls, and a tiny Haworthia in a wax bag. I thought they switched the missing plant with the string of pearls but found out later that’s a bonus for your first box. They seem to all be healthy and doing well after re-potting. I’m still very excited to grow these!

Gorgeous mix of succulents! I got a set of about a hundred mixed succulents and they arrived looking great. There were a good many hardy hens/chicks of large size, which is fantastic since I live in Minnesota. The rest will hang out on the patio all summer and then become indoor plants for the winter. I ordered a "lil missy" sedum on the side, and it was sad upon arrival but perked up wonderfully after a day or two, so it's just a drama queen. The Opuntia pad looks good. Can't wait till I get it rooted and blooming. This is my favorite place to order succulents from, and I hope they carry more colorful, upright, hardy sedums (like Touch Down Teak, blue pearl, plum dazzled or similarly colored verities) again at some point soon.