Will ALWAYS order from Mountain Crest, and always recommended I accidentally ordered one plant that I didn't mean to, it timely responded to, cancelled, and refunded prior to shipment. One that I received didn't look it's best. They promptly offered to replace (if available), refund, or credit + 10%. This is the first order after setting up an account with Mountain Crest, but I've placed many orders prior to this. This is the first time I've had to contact them for any reason and am completely satisfied and will continue ordering from them often. Definitely my favorite place to go for my succulents and cacti!!! 💗💗💗

Thanks! As always, I was pleased with the plants I received & the quick shipping. I was really excited to see a refund had been credited to my order. I had question a 10% discount & it was explained to me that it did not include sale items. I was bummed & felt it should have been stated in the booklet with the discount information, but could understand their policy. Thanks MCG for valuing your customers. I appreciate that!

Order came in good condition in good… Order came in good condition in good time. Appreciated the free plant replaced the one that died from my previous order (Semp. 'Lemon Babies'). Would much prefer no packing materials that are not eco-friendly, ie no styrofoam. Starch or myco-foam? I am adamantly avoiding that material, and always compost or recycle the other materials you use (ie crinkle paper).

Thank You Mountain Crest Gardens! Hello Mountain Crest Gardens: I received my order in good shape, packaged nicely with no damage and everything was in great shape and accounted for. They arrived as promised and, on the day, predicted. My postal carrier even read the box and sat it upright which does not always happen! Thank you for healthy, sound plants and I highly recommend your company and practices to anyone interested in purchasing plants through the mail with good prices, great stock and timely shipping. Thank you, Randy.

Plants all came well packaged and super… Plants all came well packaged and super healthy! I even received a few that were flowering, which is super exciting. The intro packet that comes with the order is also super helpful - love the plant roadmap on the last page, and all the little tips included throughout for repotting, propagating, etc.