Great site, great choices, great prices! I was looking for a specific rug and I found the best price on this site. And they also offered free shipping and other discounts! I can't wait to see my rug in person! Update- I just received an email canceling my order saying that the rug is no longer available. This information should have been available prior to my purchase, and the rug shouldn't have been available for purchase online. My advice is to bypass online ordering and call directly so you won't be heartbroken about not getting your rug like I am!

Fabulous customer service I found the rug pattern I wanted on your website but it was not shown in the runner size that I needed. I was on live chat with a representative who said he could order it in the right size and determined how I could place my order with a different size and quantity and he would flag it and make sure he ordered the right size and quantity. The price was amazing too and he gave me a coupon code to get the best price. I heartily recommend this company.

great deals They have a great selection of rugs. I ordered one for my family room, 9x13 size. Nice bonus is shipping is included in price. Prices are very reasonable from my comparison shopping.

Prices can't be beat but service needs improvement Their prices are fantastic, but it took them nearly two weeks to acknowledge our order and contact us about shipping (we ordered the white glove delivery). Otherwise, the process went smoothly. Would use again if I wasn't in a rush to receive my items.

Great prices on rugs I am reviewing Rugs HQ after purchasing a rug from their site. Their prices are much lower than competitors and they offer great discounts on top of that. At this time, I am giving a 4 star review rather than a 5 star review only because it is too early for me to have received my order and I can't comment on shipping or product quality on arrival. This review is in exchange for a discount on my order. Based on price and the website shopping experience alone, this is a 5 star review. I hope that after I receive my shipment I will continue to be this satisfied. If so, I will be a repeat customer.