Better deal online than from sales associate. I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.

Nellie was my representative and was… Nellie was my representative and was very pleasant. She called the manufacture to confirm dimensions and called me back so I could place the order. The transaction was effortless. I'll be ordering more furniture in the coming weeks.

Gorgeous round table Ordered the gorgeous round table. Michelle was very helpful. Wish delivery was much sooner than October, however I hope it won't be longer. Appreciated the courtesy and pleasant customer service. Can't wait to get it.

Rep did an excellent job of writing up… Rep did an excellent job of writing up my order. He asked me to confirm I received the email confirmation of the order before hanging up. This will save time on possible mishaps on email.

Great service Great service, nice collection, good values in store. The young man who assisted us was quite knowledgable and did a very good job of selling without being pushy.