Outstanding customer service I was having a few issues with order where some items were back ordered but I need it now since I had nothing to use at my new place. After speaking to the customer service rep for assistance the supervisor Sara stepped in and went above and beyond to resolve my issues. They immediately found an alternative that I like even more. As a first time shopper at Grayson Living I really appreciate their outstanding customer service! Thanks Sara. You are great at what you do!

Nellie was my representative and was… Nellie was my representative and was very pleasant. She called the manufacture to confirm dimensions and called me back so I could place the order. The transaction was effortless. I'll be ordering more furniture in the coming weeks.

Better deal online than from sales associate. I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.

One stop shop This was my very first time making a purchase from Grayson Living. I'm currently renovating my home and I was worried that I would have to roam around in multiple stores to find everything I need for all of the rooms. But I was able to use Grayson Living as our one stop shop. Their quality products and amazing customer service saved me a lot of hassle! Will definitely recommend it to my family and friends!

Rep did an excellent job of writing up… Rep did an excellent job of writing up my order. He asked me to confirm I received the email confirmation of the order before hanging up. This will save time on possible mishaps on email.