Gorgeous round table Ordered the gorgeous round table. Michelle was very helpful. Wish delivery was much sooner than October, however I hope it won't be longer. Appreciated the courtesy and pleasant customer service. Can't wait to get it.

Better deal online than from sales associate. I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.

The design specialist Mora was… The design specialist Mora was outstanding. She followed through very quickly and she conveyed exactly what she said she would do. I’m still waiting for more information but I have confidence in her follow through. She’s pleasant, knowledgeable, and very responsible in terms of follow through

One stop shop This was my very first time making a purchase from Grayson Living. I'm currently renovating my home and I was worried that I would have to roam around in multiple stores to find everything I need for all of the rooms. But I was able to use Grayson Living as our one stop shop. Their quality products and amazing customer service saved me a lot of hassle! Will definitely recommend it to my family and friends!

Great communication Great communication. My order came in earlier than expected. Although I was notified by email, they also gave me a call to make sure I would be ready to accept my delivery. I truly appreciate the follow-up and have enjoyed the Grayson experience. So excited to receive my new table!