A SATISFIED CUSTOMER It was a pleasure doing business with the Flameless Candle Shop. They had just what I wanted and it arrived quickly. They were also pleasantly attentive to my questions/concerns via email. A positive experience is always worthy of praise.

Wonderful business! Candles shipped fast, received exactly what I have been looking for! Best of all I received a kind email personally thanking me for my purchase which went a long way with me! Amazing cust service!!

I am happy with my luminara candle I am happy with my luminara candle. It looks real. I have one scented in a cream color and I bought a white unscented one too. I feel that having 2 in each color allows me to put in different colored powder rooms for a soft sense of a spa like mood. One comes with a small black remote and the other cream scented vanilla one I bought a seperate white remote. All gifts for my daughter after I bought one each for myself with no remotes.

Great customer service Great customer service. Although they don't normally ship to Canada, they instantly said they would. Shipping was fast, simple process. Candle is beautiful but I would expect nothing less from a Luminara.

Customer service is non-existent Customer service is non-existent. I have emailed them 2x regarding my order but no response over several days. They say they shipped the products but UPS tracking says that tracking will update once they receive the package to deliver. So, they clearly just made a label and have yet to get the product out within the same or next day from order PER their shipping policy. Stay away.