Great customer service Great customer service. Although they don't normally ship to Canada, they instantly said they would. Shipping was fast, simple process. Candle is beautiful but I would expect nothing less from a Luminara.

Very overpriced This seems to be the only place I can purchase scent cartridges for my luminaria candle. I bought it originally on QVC and it came with three refills. I never would have bought it if I knew that each refill is $10 plus shipping. Outrageous price for a packet of gel. Never again!

Everything went smooth Everything went smooth. The delivery was quick. I had two things that upset me. I bought 3 candles to sit together and 2 have the same color yellowish flame while the one have a very white flame. I don't have them sitting together. Also when taking one candle out of the box, the outside coating of the whole candle slipped off, luckily it was able to slip right back on.

I loved the ease of ordering I loved the ease of ordering. Great selections. This was my first time ordering after being suggested from Bed Bath and Beyond. I will definitely be ordering again!!! The email from Cyndi touched me...the fact that she took her time to do that!!

Outstanding Service! I ordered a Liminara candle and it arrived - within days! Unfortunately, the color and size didn't work in my home, so I returned it - and received a refund within days! With both transactions Flameless Candle Shop kept in constant contact with me, so I knew exactly what was happening - and when - with my order and return. Excellent customer service!