
Heather
GBLove our New 7th Ave Couch William at the showroom in Newport was awesome in helping us purchase our couch for our new home! Alejandro and Homar delivered and set up our couch, they were super efficient and helpful. They even help move over our old couch and made sure to handle the new couch assembly with care and that it was in the perfect position for us. We love our new 7th avenue couch and the whole process of ordering and delivery was seamless!

Kelvin Ngo
GBVanessa was very help and helped… Vanessa was very help and helped resolve my issue immediately. Great customer service is hard to come by and I’m a happy customer because of her.

Touk L.
GBAmazing customer service! Great couch!! I bought this couch unseen even though I live close to a few showrooms. The process of ordering was simple and I received my couch 4 weeks after ordering! The material is so soft and the color is exactly as pictured! The customer service overall from beginning to end was great! A huge shoutout to the two guys who delivered our couch, Cesar & Ivan! My delivery window was 3:00-6:00pm, but at 1:00pm, I received a call and said that they could come deliver the couch even earlier than the original timeframe, which worked for us! They showed up and were very friendly and professional. They fixed this couch up really quickly and even took the time to wash their hands before putting the covers on to ensure our covers stayed clean! Overall, we have been satisfied with our experience and our couch so far!!

Olga Schwab
GBNot worth the value Super disappointed in the sofa and regret the purchase. I love the look and style of the sofa but for 8k, the quality is NOT there. The fabric feels cheap. I have had to steam iron the sofa multiple times because it gets extremely wrinkled every time you sit on it (like a pair of linen pants) The cushions get visibly lumpy and are uncomfortable to sit in for long periods of time. The latch system for the modular pieces is terrible and can be challenging to line up and screw in. The material ripped the first time I tried it. I have had sofas from room and board/ crate and barrell and RH at similar or less price points and the quality was SO much better. I really wanted to love this sofa but three months in and I wish I would have returned it.

Katherine Yen
GBHighly recommend 7th Avenue Couch Shay and Patricia were so great and helpful throughout the decision making and purchase of our couch! We just bought a new home and I’d been looking at a lot of different modular and stain resistant furniture brands. I really liked the look of and material of 7th avenue couches. We did a virtual showing with Patricia who was really pleasant to talk to and she answered a lot of our questions. We ordered the standard / classic 4-Seat Modular Chaise Sectional. It wasn’t hard to put together after you figure out the first chair section. We realized after a few days we regretted not getting the deeper seats and I reached back out to Patricia, who made the exchange process so fast and efficient! Shay assisted us with the return of the standard / classic seat cushions. Other than how comfortable the couch is and how durable it is with our two little dogs, Patricia and Shay are a big reason why I would buy more pieces from 7th avenue in the future and will recommend to friends.