Olga Schwab
GBNot worth the value Super disappointed in the sofa and regret the purchase. I love the look and style of the sofa but for 8k, the quality is NOT there. The fabric feels cheap. I have had to steam iron the sofa multiple times because it gets extremely wrinkled every time you sit on it (like a pair of linen pants) The cushions get visibly lumpy and are uncomfortable to sit in for long periods of time. The latch system for the modular pieces is terrible and can be challenging to line up and screw in. The material ripped the first time I tried it. I have had sofas from room and board/ crate and barrell and RH at similar or less price points and the quality was SO much better. I really wanted to love this sofa but three months in and I wish I would have returned it.
Zalo V
GB7th ave soda delivery Alex and Juan were quick and efficient in setting everything up. Great customer service and speedy assembly. Highly recommend!
Jennifer Zinab
GBReturned couch with no problems I ordered this couch because we have dogs and I wanted something that was easy to keep clean. I’ve been look for a specific couch for a few years and this was honestly everything I didn’t want in a couch. I have a bohemian style of decor in my home and I thought I would make this couch work. When I received it I instantly knew it was not going to work. I was so disappointed! But the company was so incredibly understanding and gave me no problems at all in returning the couch. They covered the cost of shipping it back and refunded my money in less than 2 weeks. So although the couch isn’t my style the company is absolutely 5 star to work with. I wish more companies were this easy to work with.
Katherine Yen
GBHighly recommend 7th Avenue Couch Shay and Patricia were so great and helpful throughout the decision making and purchase of our couch! We just bought a new home and I’d been looking at a lot of different modular and stain resistant furniture brands. I really liked the look of and material of 7th avenue couches. We did a virtual showing with Patricia who was really pleasant to talk to and she answered a lot of our questions. We ordered the standard / classic 4-Seat Modular Chaise Sectional. It wasn’t hard to put together after you figure out the first chair section. We realized after a few days we regretted not getting the deeper seats and I reached back out to Patricia, who made the exchange process so fast and efficient! Shay assisted us with the return of the standard / classic seat cushions. Other than how comfortable the couch is and how durable it is with our two little dogs, Patricia and Shay are a big reason why I would buy more pieces from 7th avenue in the future and will recommend to friends.
Amarie
GBGreat customer experience Great customer experience from William at the Newport location. He was very friendly and personable. It only took 2 weeks to get our beautiful sofa. I received a call 10 minutes prior to delivery and they were right on time. Alex and Alejandro went out of their way to help remove our old couches to the garage. They were both very helpful, friendly and set up our sofa quickly. We absolutely love our new sofa it’s modern and cozy. Oh and the pups love it as well. Thank you to everyone that made this experience seamless