Kelvin Ngo
USVanessa was very help and helped… Vanessa was very help and helped resolve my issue immediately. Great customer service is hard to come by and I’m a happy customer because of her.
Bailie White
US10/10 Customer Service! It is so RARE to find customer service this good these days. We were beyond happy and thankful for the 7th Ave team making this couch buying process fun and easy. And we love love love the couch! You can tell it was designed with intention and it looks perfect in our new home. Thanks, 7th Ave!
Tiffany_1475127753054
USEverything we were looking for in a couch 7th avenue had everything I was looking for in a couch! We have 3 dogs and o needed something that would be easy to keep clean. We bought the oatmeal beige and it’s the perfect neutral for our space. We received our couch around 8-10 weeks after ordering and it’s so comfortable!! The fabric isn’t as soft as other fabrics on the market but it’s not stiff like outdoor fabric either. It’s very durable and easy to keep clean. The covers were pretty wrinkled upon arrival but my hand held steamer worked great to get them wrinkle free. We added extra stuffing to the back cushions but have plenty leftover. Everything connected together seamlessly. We’ll most likely be ordering an armless piece to add to extend onto our ottoman side at some point. My only hesitation in purchasing this couch was the low back. You can’t even tell as the back cushions are very full. Overall, this has been the best couch purchase we’ve ever made!!! And our dogs think we purchased a couch for them as we’d previously gone about 10 months without a couch due to home renovations. It’s nice to cozy up in it after working all day!
Jennifer Zinab
USReturned couch with no problems I ordered this couch because we have dogs and I wanted something that was easy to keep clean. I’ve been look for a specific couch for a few years and this was honestly everything I didn’t want in a couch. I have a bohemian style of decor in my home and I thought I would make this couch work. When I received it I instantly knew it was not going to work. I was so disappointed! But the company was so incredibly understanding and gave me no problems at all in returning the couch. They covered the cost of shipping it back and refunded my money in less than 2 weeks. So although the couch isn’t my style the company is absolutely 5 star to work with. I wish more companies were this easy to work with.
Olga Schwab
USNot worth the value Super disappointed in the sofa and regret the purchase. I love the look and style of the sofa but for 8k, the quality is NOT there. The fabric feels cheap. I have had to steam iron the sofa multiple times because it gets extremely wrinkled every time you sit on it (like a pair of linen pants) The cushions get visibly lumpy and are uncomfortable to sit in for long periods of time. The latch system for the modular pieces is terrible and can be challenging to line up and screw in. The material ripped the first time I tried it. I have had sofas from room and board/ crate and barrell and RH at similar or less price points and the quality was SO much better. I really wanted to love this sofa but three months in and I wish I would have returned it.