Highly Recommended / Great Product & Service Alex and Ray could not have been more professional, kind, helpful, and efficient. They gave us a heads-up to when they would be coming to deliver the couch days in advance, followed up day-of and were right on time. They helped us move some furniture around, got the sofa built quicker than I could imagine, cleaned up, and were gone....but... ... the real testament to how fantastic Alex and Ray are is that they came back 10 minutes after they had already left to help us when we realized we needed to move the chaise to the opposite side of the couch a move another sofa to storage. Thank you Alex and Ray for being such great people and professionals! Great experience. It is comfortable, looks beautiful, and we can not recommend 7th Ave highly enough.

10/10 Customer Service! It is so RARE to find customer service this good these days. We were beyond happy and thankful for the 7th Ave team making this couch buying process fun and easy. And we love love love the couch! You can tell it was designed with intention and it looks perfect in our new home. Thanks, 7th Ave!

water repelling wears off after washing At first I loved my new couches, but after living with them for over 9 months I wish I hadn't bought them. I purchased this couch because I really wanted white couches but I have three small children and I was concerned about staining. Ultimately, I decided to buy because of all the good reviews and videos of the couches resisting all types of liquids. Fast forward 9 months and after washing my covers several times on cold with mild detergent, all of the "water repelling" features have completely disappeared. Now when something is accidentally spilled, it soaks right into the fabric and the fabric does not perform well against stains. My entire couch looks stained, dirty, and rather gross. Far from what I wanted! Of course this company does not warranty their covers or fabrics. I'd gladly take my money back because the only reason I bought this couch - the liquid stain resistance - literally went down the drain.

Returned couch with no problems I ordered this couch because we have dogs and I wanted something that was easy to keep clean. I’ve been look for a specific couch for a few years and this was honestly everything I didn’t want in a couch. I have a bohemian style of decor in my home and I thought I would make this couch work. When I received it I instantly knew it was not going to work. I was so disappointed! But the company was so incredibly understanding and gave me no problems at all in returning the couch. They covered the cost of shipping it back and refunded my money in less than 2 weeks. So although the couch isn’t my style the company is absolutely 5 star to work with. I wish more companies were this easy to work with.

Great customer experience Great customer experience from William at the Newport location. He was very friendly and personable. It only took 2 weeks to get our beautiful sofa. I received a call 10 minutes prior to delivery and they were right on time. Alex and Alejandro went out of their way to help remove our old couches to the garage. They were both very helpful, friendly and set up our sofa quickly. We absolutely love our new sofa it’s modern and cozy. Oh and the pups love it as well. Thank you to everyone that made this experience seamless