Happy Customer Love love love the TiiPii Bed! Perfect for sunroom, easy set up and my pup loves it too.

Non-existent customer service As it seems, this really isn’t a “small company” it’s a profitable scam of selling thousand plus dollar daybeds to wealthy people. They have expanded quickly and avail in many stores/ high-end retail. If you an ‘ average’ consumer or actually working class, they won’t be bothered to help you or return calls or messages. They should have stuck to selling to resorts. Just to set your expectations early, they don’t care about you. They are happy to take your $2000.00 and never contact you or help you. Unless you’re wealthy with money to burn, buyer- be aware of what you’re really dealing with. They aren’t a small Company that cares. They just want you to believe that.

Feels like a resort in my backyard!!! In love!!!! I recently bought a tiipii to lounge in my backyard during lockdown. Best decision ever!!!! Absolutely love it. Gives you that resort feeling and is really well made. Delivery was fast, great customer service, arrived in 3 days. Been working on my laptop and playing some tunes. Love the white see-through net as feels like a sanctuary. One night we set up outdoor cinema and all kicked back in it. Was awesome fun!!

2-3 days to 6 weeks PLUS! Originally contacted them via email; advised that the item I wanted was in stock & would be despatched in 2-3 business days so ordered accordingly. Got update email 3 days later advising that despatch would be in September - so 6 weeks +. No response on phone number they provided.... waiting email back but will escalate via Paypal & American Express ASAP... total mismanagement of expectations.

Relaxing Loving our TiiPii Bed. It’s the most relaxing & calming experience. I have been spending quite a bit of time floating in it. We got the bed, stand & poncho cover. All very well made & I think it’s been a very good investment. Also ordered it & it was delivered within 3 days, so super fast!