G. Fried Carpet

495 Route 17 Southbound, 07652, Paramus, NJ
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4.35
Based on 20 Reviews

5

70.00%

4

15.00%

3

5.00%

2

0.00%

1

10.00%
About G. Fried Carpet

G. Fried Carpet & Design, a family-owned company, is devoted to crafting beautiful carpet creations for your home. We view our customers as very special people, who deserve only the best. In doing so, we will continue to bring a myriad of design ideas to you which are consistent with evolving aspirations.

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Lainie Cox
US

Beyond the best I have used G. Fried over the decades for multiple homes. Whether it be for wall to wall, area rugs, stair runners or wood flooring, they have IT ALL! The above review could not be more wrong!!! I have to say, they aren't pushy salesmen like other stores, so they let you shop around until you are ready to purchase or ask questions. G. Fried is the best from start to finish. Their installers are top rate professionals.

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Frank Carlson
US

Left alone like a chump I visited this store recently by myself, as my partner was still at work. I was looking to have a new wood floor installed in my office. I heard from a freind that G. Freid was slightly more expensive than other stores, but had a great reputation for quality products and installation. The salesperson was an older lady. I can’t remember her name, but at first she was nice and friendly to me. I specifically asked for real hardwood. As we walked to the back corner of the store where they kept the wood samples, she paused at a different product display and started talking about laminate flooring. I stopped her after a short time and said I heard very bad things about the Pergo, that it swells and delaminates in Florida. Apparently she must have thought I could not afford wood. I got off work early that day and changed out of my suit into some comfy shorts and a tee shirt. It was either my appearance or she is told to push the fake stuff because again she went back to pitching me this product. She said there is a new version that is made from Bamboo dust and vinyl and that everybody is buying it. I firmly told her, again, that I wanted the real thing. She begrudgingly said “O.K. follow me then” and walked me to the back. At this point, she asked me what rooms I was putting it in. When I said a small office, it was like I was no longer worthy of her attention. She said look around, I’ll check back with you in a few minutes. Gone, she just turned around without me being able to reply and walked back to her desk. I was already there, so I did look around and saw a few products that I liked. At least 10 minutes went by after she left me alone, at this point I was pissed. She was still at her desk. Not on the phone, not with a customer, not doing paperwork, but talking to another salesperson at a nearby desk. I felt like a putz walking around with nobody to help me. Finally I had enough and headed to the door. I took a quick detour thru the carpet section as we are doing that on the entire second floor after Christmas. I walked right by her desk and she never said a word. As I was close to the door she shouted, thanks for coming in to look around. As I opened the door, I clearly heard her tell the other salesperson “he was just looking, so that’s not an up” I used to be in retail sales many moons ago selling furniture. An “up” is a awful way to refer to a client, it should never be used. My guess is she is a liar and cherry picker and did not want to lose her “rotation” by helping me. What she did is called “brooming” getting rid of me because she wants a better client. She missed out, I went to Carpet One and was treated very well. They helped me and I got exactly what I wanted. It cost around $4,000 and worth every penny. The were very professional and are family owned and operated. Go to Carpet One if you want a complete experience from start to finish.

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V. Pasricha
US

Poor in store service The salesman was rude and unhelpful. Another lady saw it and came to help.

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MR AND MRS. HABER
US

Installation of carpet in our den Installation generally went well. We found some damage on leather sofa that had to be removed from room during installation. Fried promptly had a leather furniture repair person come to our home and he fixed two problems to our satisfaction. Back office at G. Fried very tuned in to this problem and resolved it quickly.

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Pentelovitch Studios
US

Area Rug Maven Sam Levine runs a first rate business and is the most knowledgeable person we have found, not only in his area of expertise, but in life. The product provided exceeded our expectaions in all regards and the pricing was fair and as estimated. We are very pleased with their products and services.

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