MRS. B
GBHORRIBLE!!!! Chris from G. Fried called to set up installation of my carpeting. I was told the installers would arrive at approx. 11 A.M. At 1P.M I called Chris to see where the installers were. He told me they would arrive soon. At 3P.M. still no installers, so I called Chris for the third time and he said there on the way. LOL they finally arrived at 4:30P.M. and installed one small bedroom of carpet and the installer said they would return the next day some time in the late afternoon to do more work. I called Chris and told him I needed the men to come earlier do to the fact I had 2 more large rooms to be carpeted and stairs to be done which takes a lot of time. He assured me the installers would arrive at 10A.M. Surprise! At 12P.M.still no installers so I called my salesmen this time who was great with the sale(Roy) and he called me right back and assured me the installers would be there at 1P.M. and they did arrive at that time but did not seem to happy because they had to skip a job to come to do mine. Imagine if I did not call, they would have come by me in the late afternoon and not have finished the job. Not impressed at all with the way things went so BE CAREFUL using G. FRIED CARPET!!!!!
V. Pasricha
GBPoor in store service The salesman was rude and unhelpful. Another lady saw it and came to help.
Mr. Parker
GBCarpets cleaned brilliantly again. We always have our carpets cleaned by G.Fried. They performed the task thouroughly.The employees were enthusiatic in providing the service.Carpets cleaned brilliantly again.
RICK PELICAN
GBGreat People, Great product This is a top shelf outfit with a family atmosphere. They offer competitive prices with outstanding customer service. Gary helped me make the best decision based on my available budget. Such a pleasant experience dealing with him. Ivan, their professional installer for over 25 years, did a fantastic job measuring and installing an intricate runner up and down two sets of stairs with a landing with many twists and turns. Came out beautifully. So happy I went to them.
MR AND MRS. HABER
GBInstallation of carpet in our den Installation generally went well. We found some damage on leather sofa that had to be removed from room during installation. Fried promptly had a leather furniture repair person come to our home and he fixed two problems to our satisfaction. Back office at G. Fried very tuned in to this problem and resolved it quickly.