Helpful, efficient, & friendly. Everyone at G. Fried is wonderful. I don't know anything about carpets, but they were able to guide me along and help me choose the best quality, on-trend yet classic carpet for my budget (we actually ended up under-budget by the end, which is awesome). The carpet order arrived quickly, and installation was quick. I have no complaints whatsoever and would recommend G. Fried to anyone in the area looking for carpeting!

HORRIBLE!!!! Chris from G. Fried called to set up installation of my carpeting. I was told the installers would arrive at approx. 11 A.M. At 1P.M I called Chris to see where the installers were. He told me they would arrive soon. At 3P.M. still no installers, so I called Chris for the third time and he said there on the way. LOL they finally arrived at 4:30P.M. and installed one small bedroom of carpet and the installer said they would return the next day some time in the late afternoon to do more work. I called Chris and told him I needed the men to come earlier do to the fact I had 2 more large rooms to be carpeted and stairs to be done which takes a lot of time. He assured me the installers would arrive at 10A.M. Surprise! At 12P.M.still no installers so I called my salesmen this time who was great with the sale(Roy) and he called me right back and assured me the installers would be there at 1P.M. and they did arrive at that time but did not seem to happy because they had to skip a job to come to do mine. Imagine if I did not call, they would have come by me in the late afternoon and not have finished the job. Not impressed at all with the way things went so BE CAREFUL using G. FRIED CARPET!!!!!

Great follow-through, courteous, helpful Sam does what he says he's going to do. He was able to special-order the specific carpet we wanted, and get it installed before a big celebration we were having, unlike several others we had contacted first. Great follow-through. No hard sell. He's a great businessman. I'd go here again, for sure.

Customer service? That is what G. Fried is all about. New carpeting was something I had been wanting for a long time. I walked into their Paramus store to window shop, and left with a contract to install new carpeting. I live in a one bedroom co-op so I didn't need to cover huge square footage. G. Fried had remnants of high quality carpet to meet my needs. The service was professional and they never made me feel as if I was just another customer. The installers were very competent and personable. I am very happy with results.

Great People, Great product This is a top shelf outfit with a family atmosphere. They offer competitive prices with outstanding customer service. Gary helped me make the best decision based on my available budget. Such a pleasant experience dealing with him. Ivan, their professional installer for over 25 years, did a fantastic job measuring and installing an intricate runner up and down two sets of stairs with a landing with many twists and turns. Came out beautifully. So happy I went to them.