Great follow-through, courteous, helpful Sam does what he says he's going to do. He was able to special-order the specific carpet we wanted, and get it installed before a big celebration we were having, unlike several others we had contacted first. Great follow-through. No hard sell. He's a great businessman. I'd go here again, for sure.

Poor in store service The salesman was rude and unhelpful. Another lady saw it and came to help.

Installation of carpet in our den Installation generally went well. We found some damage on leather sofa that had to be removed from room during installation. Fried promptly had a leather furniture repair person come to our home and he fixed two problems to our satisfaction. Back office at G. Fried very tuned in to this problem and resolved it quickly.

Beyond the best I have used G. Fried over the decades for multiple homes. Whether it be for wall to wall, area rugs, stair runners or wood flooring, they have IT ALL! The above review could not be more wrong!!! I have to say, they aren't pushy salesmen like other stores, so they let you shop around until you are ready to purchase or ask questions. G. Fried is the best from start to finish. Their installers are top rate professionals.

HORRIBLE!!!! Chris from G. Fried called to set up installation of my carpeting. I was told the installers would arrive at approx. 11 A.M. At 1P.M I called Chris to see where the installers were. He told me they would arrive soon. At 3P.M. still no installers, so I called Chris for the third time and he said there on the way. LOL they finally arrived at 4:30P.M. and installed one small bedroom of carpet and the installer said they would return the next day some time in the late afternoon to do more work. I called Chris and told him I needed the men to come earlier do to the fact I had 2 more large rooms to be carpeted and stairs to be done which takes a lot of time. He assured me the installers would arrive at 10A.M. Surprise! At 12P.M.still no installers so I called my salesmen this time who was great with the sale(Roy) and he called me right back and assured me the installers would be there at 1P.M. and they did arrive at that time but did not seem to happy because they had to skip a job to come to do mine. Imagine if I did not call, they would have come by me in the late afternoon and not have finished the job. Not impressed at all with the way things went so BE CAREFUL using G. FRIED CARPET!!!!!