The flooring looks great however… The flooring looks great however product took longer than originally told and I am still missing a piece for the stairs. Customer service has been exceptional. Would have received five stars if delivery services we’re better

Ordering was great. Shipping not so much care Ordering was great. Customer service was great. But shipping was not so good. All of the bottom boxes were damaged (5 boxes) due to poor palletizing it actually took 3 people to get the pallet off the truck because it was damaged so badly. We couldn’t see any damage before we got it unloaded at the job because it was wrapped really well and the damage was up through where the forklift either loaded or unloaded it.

Product I ordered was out of stock… Product I ordered was out of stock after placing my order. They were very good about keeping me informed on status of order and were very quick to respond to questions I had for them. The price was great and I was able to go to local warehouse to pick up flooring so shipping was free. I highly recommend Gohardwoods and will certainly use them again if I'm in market for flooring.

Beautiful java floors We bought java colored engineered wood that interlocks for our entire house. The color was very rich and elegant and it was by far the easiest floor for us to install and we have done several rooms with other brands. Customer service was great thanks to Jeremy who took very good care of us during the ups and downs of this pandemic. He coordinated the delivery dates for us and took care of any questions we had...thanks for everything and we will definitely be back:)

Beautiful Nightstand Purchased via Amazon. The box arrived unscathed, and all the parts were inside. Followed the directions to assemble, and voila! a beautiful nightstand. At the price, it is a tremendous value. I'll probably get another.