Other than a mistake and the address Other than a mistake and the address, customer service was exceptional courteous and fast. I will definitely come back for future business. The ring I ordered is beautiful! Even more so than in the picture. Thank you very much for your quality and expert service. You made me a believer.

My first purchase from Urbanfusion My first purchase from Urbanfusion. I received my Pandora charm quickly. Very good service. I’ll place another order one day soon.

I ordered two lovely Caldera soaps in… I ordered two lovely Caldera soaps in glass containers. One of the soaps was broken upon receipt. Emailed immediately to the contact listed on my order via PayPal. I also emaied pictures of the broken goods. Items were poorly packaged. I am very surprised both glass containers were not broken as packing materials were very sparse for the box they used for shipment. I am unhappy they have not gotten back to me to send a replacement or provide a refund.

Awesome service Awesome service. Ring was perfect. Ordered right before Christmas. Was surprised at how fast I received my package. Thank you, excellent service.

I was disappointed to receive an email… I was disappointed to receive an email a few days later that 2 pieces I ordered they didnt have after all and a refund was being issued. While I'm glad for the refund had I known that the website merchandise wasn't up to date I would have ordered my pieces from another store because they were in a end of year sale. By the time I received email I couldn't t find them anywhere else.