Jill Rocha
USAfter many attempts to find my order After many attempts to find my order. The last customer service representative took great care of me. She as professional, kind and patient. I don’t like the live chat because it’s not a real person and I never received a follow up when leaving a message as suggested. I missed a deadline and lost money after no communication in my initial order. I do love the product but please work on communication.
Maverick's K Mission & Dog Tra
USAngela was absolutely wonderful to work… Angela was absolutely wonderful to work with. As a small business starting out in a new retail space she was able to work with to find the perfect flooring we needed and within budget. She was very knowledgeable and informative and walked us through the entire process. She is definitely an asset to your organization and we will definitely be doing more business with you!
Chaz Jeske
USGreat customer service Reference order #4653920 Great customer service! Erin walked me though the shipping process and let me know where my rubber gym floor was. She gave me contact info for the shipper so I could expedite arrival.
customer
USOrdering carpet tiles I called because I wanted to verify my measurements before placing an order. I spoke with an agent named Gloria, she was very knowledgeable and easy to understand. The whole process went very smoothly, I am looking forward to carpeting two bedrooms
Jeffrey B. Coburn
USsalesperson was friendly and helpful… salesperson was friendly and helpful and answered all my questions. Assuming the rubber roll is as firm as she described it was a bit less expensive (even with shipping) than an interlocking product from Home Depot that did not sit smoothly. It was also a better fit for my space. I am looking forward to receiving the 4cx10 roll for my home gym :)