I called and spoke with the sales & service representative Vanita Dulaney I called and spoke with the sales & service representative Vanita Dulaney and she was extremely helpful and very nice helped me with my order and in a timely manner and also responded back quickly to emails that I had questions in regards to the product I was purchasing. In the future if I am needing other products I will be purchasing from Flooringinc.com

Fixed the issue right away. I ordered an item in Jan. and initially was told it would ship in early Feb. On 2/9 I received email saying my item was no longer available and asking if I wished to switch to a different color. I said yes, switch the color. I never received any further communication from the company. I felt like my order went into a black hole. However, when I called the customer service rep was very efficient and resolved the issue immediately.

Kevin was fantastic to work with Kevin was fantastic to work with. When calling with a question about shipping time, he not only answered my question but offered to help place my order over the phone. I've received notifications that the flooring is coming early this week, earlier than expected, and I am excited to see how it looks in our trade show booth!

They are still nice and professional people in this world...Michelle was very professional and… Michelle was very professional and wanted to help. It was a pleasure to be taking care of by her. It was contrary to my first experience when I contacted your company about 2 missing tiles. First person was not helpful at all. It made me feel like there is nothing else she can do. But not Michelle. Thank you for making me believe that company I spent $1600 with has employees who care. I appreciate your assistance today very much, Michelle.

Good Service Good Product We had an issue with a small area on the rubber floor and Lydia got a hold of me on Saturday to resolve the issue and is shipping the replacement piece I need. I have purchased from Lydia for the past few years and the rubber flooring is great quality and arrives on time which is rare these days. Thank you Lydia.