KIM & SHON WARD,
GBSara Grabow did a great job… Sara Grabow did a great job recommending a new bed for my husband and I. She was friendly and helpful and made our experience fun. When I go to Montgomery's in Watertown, SD, I always look for her to help me with my questions or purchases. Thank you for providing us with such an excellent employee when shopping at your store.
Steph W
GBBasement Finish We ordered our flooring when we built our house, a few years later we finished our basement. We called and we so excited that we were able to order the same tile. Our disappointment came when we were told the tiles would be delivered within a week. When I called to check on the tile it was delayed and was given an estimated delivery date. We are currently still waiting on our tile which has delayed the rest of our contractors in getting the basement finished.
TOM & PAT PRICE,
GBDisappointed Customer We had purchased a Flexsteel, leather recliner in 2006. The mechanical part of the recliner went bad and my husband was unable to use the chair. We were not able to talk to the person in charge of repairs for 2 weeks because he was on vacation(???) We wondered why another employee couldn’t handle our situation. Anyway, when the employee returned to work and returned our call we discovered the part wasn’t available for another 4 weeks. Eventually the part came in and after scheduling the visit, we are now waiting another week and a half. Wow! All that time for a mechanism for our recliner, and “no” it is not even electrical!
JOHN BEAVER,
GBDesk chair as specified My shopping experience was a small purchase but it was fast, thorough, and complete. The sales rep was friendly extremely quick at identifying my need. She asked several pertinent questions to find me exactly what I needed. I definitely will consider Montgomerys on my next shopping trip for furniture, office and home.
JULIE MCKENZIE,
GBI worked with Emily M I worked with Emily M. in the Sioux Falls SD store. Emily is professional, creative, respectful and a joy to work with. I would recommend her expertise to anyone. Montgomery's offers a broad spectrum of styles and a great selection of design products are available. Their employees are courteous and helpful. One of SD's best in furniture, art and decor.