Not made correctly I spent almost $500 for two frames. One arrived with a scratch on it. The other frame is so wide that it covers the electrical outlet the is on my mirror. It will not go flush on one corner, due to this, and looks ridiculous.

I presume their frames are nice, but mine never shipped I presume their frames are nice, but then your order would have to actually arrive to find out. I ordered my frame in April when I inquired in May as to its shipping date I was informed that my moulding wouldn't be available until June and would likely ship June 15th. On June 15th I inquired again about the status of my order, this time I was told July 15 or I could select another moulding. I suggested they refund my purchase, which they did promptly enough. Apparently customer service is a lost art at Mirror Mate. Had they alerted me in some way about a problem getting the moulding they sold me and offered an immediate refund or a discount on another moulding for my month-long delay I might not be writing this negative but accurate review. Instead, I was told I could pick another moulding or wait. To say I am disappointed is something of an understatement. This was a remodel project with a deadline. I cannot recommend this company based on performance.

Be careful with measurements! I'm very happy with the final look of my mirror but i would like to caution people to CALL after you take the measurements and before you place your order. I did not do this so unfortunately even though I thought I specified I had NO space on either side of my mirror, the mirror frame arrived to large to fit in between the two walls that abutted the mirrors. (they automatically make the frame slightly large than the mirror!). Because they said this was MY fault I had to reorder and did receive half off the reorder which though helpful, I don't believe I should have been charged anything. They claim fit is guaranteed should be followed by the statement in capital letters, THE FRAME WILL BE LARGER THAN YOUR MEASUREMENTS!

Our MirrorMate frames exceeded our… Our MirrorMate frames exceeded our expectations. They arrived a week before promises and were in perfect ready to hang condition. The video on the website made assembly and hanging easy -in less than one hour we completely transformed the two large mirrors in our bathroom. I can't wait to do the other mirrors in our home.

Love My Mirror Mate Frame I just installed my Chelesa White frame, and it looks beautiful. This now completes my master bathroom. Looking forward to ordering another frame for my 2nd bathroom. Karyn