Order over phone went well however I do… Order over phone went well however I do not believe the order person recorded that I had a strip at bottom of mirror because no space for strip and it kept bottom of frame from sticking direct to mirror. Also knotches were not cut to fit tabs that go in to hold frame together in assembly. Frame did not fit together well, not near the workmanship as my earlier frames I put together.

Incredible product! The directions made this look like a simple installation job. But you know how that often goes -- something doesn't fit and the whole task becomes a nightmare. But not the case here!! An impeccable example of fine workmanship, along with an obvious sense of professionalism, made this vastly more easy than I anticipated. And the finished product looks -- well, looks far better than I had hoped it would! Thank you so very much for such a great product!!

Made a nice improvement to our remodel Frames came in wrapped and packaged well. Fitment to the mirror was good and look really nice. A couple of the corners that were put together have slight gap, maybe 1/16th of an inch that can be filled in. Providing a filler or suggest a filler would be helpful. They identify using a pen to color the edge of the cuts, but do not provide this with the frame.

Employees were excellent Employees were excellent. Mirror fits well and needed 3 people to put up and level onto the existing mirror. However, all 3 agreed that directions were out of order. For example, it said to put in plastic "cross/x pins" but then We had to remove them and later, put them back in to secure them.

Our MirrorMate frames exceeded our… Our MirrorMate frames exceeded our expectations. They arrived a week before promises and were in perfect ready to hang condition. The video on the website made assembly and hanging easy -in less than one hour we completely transformed the two large mirrors in our bathroom. I can't wait to do the other mirrors in our home.