Thomas
GBThis company cannot be trusted Edited I mentioned in my earlier correspondence that I had sent an email to info@MirrorMate before deciding to order a 2nd time. The email came from my email tahzack. I was fully versed in using a discount code for the first order. I sent the email to inquire about the possibility of another 10% discount if I have mirrormate another order. Mirrormate responded to this request saying they would give 10% on a 2nd order IF I CALLED THE ORDER IN. I have asked mirrormate to review their email log from info@mirrormate to tahzack to see the response they sent me. They obviously did not do this. They made a promise via the email that they did not keep when I called in the 2nd order. The customer service rep was unaware of this and was very rude when I explained this. I am still waiting for mirrormate review their email log in correspondence to tahzack. They either won’t do it or they don’t have past records of their emails. They owe me an apology. This company cannot be trusted. They have a very rude customer service that wants to talk over a customer. They promised via e-mail that they would give. 10% discount a second time if I would order again. This promise was made via e-mail. However the customer service said they would not honor it. She was abrasive. Not again with them. Good luck.
Hector
GBWrong size cut mirror frame. 1-16-22 I order 2 mirror frames for $456 one frame was cut with the wrong measurement. I called informing about the mistake they made, they want me to pay again, so they can fix their mistake. After a year later I'm very disappointed .
Di Johnson
GBBullet-proof finish and construction. Outstanding Frame! This is the second mirror frame I purchased from MirrorMate. The first was (I thought) destroyed by being completely flooded by Hurricane Harvey. During the mucking and gutting out process the Grandezza frame and my mirror were pried off the wall and left outside, unprotected from rain and flood crud leaning against a fence for about two months. After a while, I noticed the frame appeared to be holding up it's finish and lustre, so I salvaged it and I placed it inside while rebuilding. A year later while finishing the bath rebuild, I reattached my original Mirrormate, it is still perfect!! Then I bought another for my other bathroom. This is a great product!!!!!
Teddy ballgame
GBI wish I could give zero I wish I could give zero, The adhesive stinks and pulls away almost immediately, despite the company's claims to the contrary. DO NOT make this very expensive mistake.
Jennifer B
GBDrab to Fab Bathroom Love how my new MirrorMate took a bathroom mirror from drab to fab. I searched for a mirror to replace what’s in bathroom during a remodel but wasn’t having luck finding the perfect thing for a 22” wide and 41” high space. I was worried about extensive drywall repair if I pulled mirror off. That’s when I stumbled upon MirrorMate. After narrowing down my choice to two, I emailed designer for advice and heard back within 24 hours. I ordered and mirror was sent off quicker than I expected. It’s perfect for my newly re-done bathroom!