Call Carpet One I chose Carpet One because I like to buy local when I can. The living room carpet and bathroom vinyl were professionally installed on the day they were promised. Important to me is that both installers left no trace of their presence in my home. Up next? Another bathroom, the kitchen, stairs and hallway, and two bedrooms. Oh, and there was a hiccup on my part and Carpet One sent an installer back to my house, at no charge, to craft some adjustments. That made me feel good. That is good business.

The staff was very helpful and the … The staff was very helpful and the install was professional and flawless.

Great Install, poor communication Our installer treated us like family. His care for our home during this process way above what we expected. The flooring installation looks amazing. Only issue we had was the extra cost that was added for new plywood underneath. We understand you cannot see what is there until the flooring was removed, but, what we paid extra versus what we were verbally quoted as 'worse case scenario' was a difference of over $2000. It is our fault for not requesting written bid for 'worse case scenario' instead of being quoted after we are already started on the job. I feel it is more beneficial to customers to have a more formal bid that includes cost of all known charges, especially if you already have the square footage of the area. At least an estimated addition to install charges. Besides that, we love the new flooring! I will strongly recommend Michael the installer to anyone I know.

Flooring sales and installation Our salesman, Morgan was extremely knowledgeable about the flooring products, kept us informed every step of the way, and truly wanted us to be completely satisfied with the product we purchased. The installers were on time, respectful, and did an amazing job installing our beautiful floors. They also cleaned up after themselves, which was much appreciated. My husband and I would recommend Carpet One to our family and friends. Thank you.

Camano Island Beach House Alissa's input in the design process was extremely helpful. She listened to our design plans and offered helpful ideas and suggestions. We went through several challenges dealing with the kitchen granite and Alissa was instrumental in getting exactly what we wanted. We are extremely happy with the results and will definitely work with Mount Vernon Carpet One and Alissa on future projects!