Gold Standard! We interviewed 7 companies and we could not even consider using anyone but Mt Vernon Carpet One! Patient, kind, understanding and put up with me! Larry Henderson not only answered our questions but indoctrinated us on the ins and outs of our remodel. All I can say is if you go with any one else you have been warned! Unbelievably a great experience! Thanks so very much for such a wonderful outcome! We could not be happier! As always, punkin

Flooring and Tile We had our first floor redone and some tiling done around our fireplace. We worked with Tanya and she was very helpful and promptly responded to all of our questions! We felt we had to do a bit more homework on our end and coordinating with a lot of different individuals, due to the fact that we didn't start the project with a construction company. Also, like another reviewer, I felt there was some lack of communication between technicians and the main office (confusion about installation dates, aspects of what jobs to complete...). After inquiring, these kinks were ironed out and were quickly remedied. The two gentlemen that put in the floors were very fast and efficient. We failed to protect items on counters and in closets, so there was a lot of dust to clean up. However, we were very pleased with the end result. So, the dust was easy to overlook. The tiling technician did a very nice job as well! All and all, it was a great experience. I'd recommend using this company for your flooring projects.

The Mount Vernon Carpet installer The Mount Vernon Carpet installer, Michael, did a fantastic job with our basement floor. He was very careful to prep the floor and take the time to get ready for the vinyl install. Michael was thoughtful, considerate and conscientious about his time in our home and was a delight to work with. Michael was exceptionally meticulous and didn't want to leave anything undone or done poorly. Our contacts with Larry were also very favorable. He was very patient and thorough about the business part of this job and also advised us when needed about our best possible choices for the work we had done. Thank you to both of these men for making our basement "re-do" a very successful experience.

I am working with Carpet One and… I am working with Carpet One and putting in my order. I am impressed with the help and communication, but I am quite surprised that they require 75% cash up front from individuals with excellent credit.

Poor workmanship, destroyed our kitchen Carpet one's installers did a very poor job to the point that the work needs to be done and the product replaced. Carpet one's response: "not our problem".