This store is amazing! This store is amazing!! Kristen was so helpful and just a joy to work with. The install guys were great and so efficient and did a beautiful job. This is the ONLY place to purchase carpet!!

Gold Standard! We interviewed 7 companies and we could not even consider using anyone but Mt Vernon Carpet One! Patient, kind, understanding and put up with me! Larry Henderson not only answered our questions but indoctrinated us on the ins and outs of our remodel. All I can say is if you go with any one else you have been warned! Unbelievably a great experience! Thanks so very much for such a wonderful outcome! We could not be happier! As always, punkin

Great Install, poor communication Our installer treated us like family. His care for our home during this process way above what we expected. The flooring installation looks amazing. Only issue we had was the extra cost that was added for new plywood underneath. We understand you cannot see what is there until the flooring was removed, but, what we paid extra versus what we were verbally quoted as 'worse case scenario' was a difference of over $2000. It is our fault for not requesting written bid for 'worse case scenario' instead of being quoted after we are already started on the job. I feel it is more beneficial to customers to have a more formal bid that includes cost of all known charges, especially if you already have the square footage of the area. At least an estimated addition to install charges. Besides that, we love the new flooring! I will strongly recommend Michael the installer to anyone I know.

Flooring in Friday Harbor The installers (both carpet and hardwood floor) were great. The first batch of wood was flawed, which was the fault of the manufacturer. Our salesman (Larry) did a great job of making things right.

I am working with Carpet One and… I am working with Carpet One and putting in my order. I am impressed with the help and communication, but I am quite surprised that they require 75% cash up front from individuals with excellent credit.