Rug Source has quality rugs, fast shipping and great pricess I have purchased 4 rugs from Rug Source and all were quality, beautiful rugs at very reasonable prices. They shipped fast as well. The photos of each rug on the site show the areas that have damage (if the rug has any damage) clearly.

They refuse returns They refused a return saying they were out of business (even stated on the ups return form) . The number they list on the shipment is also disconnnected. Once I tracked them down they are now accusing me of taking more that 14 days to return so they are blaming me and refusing to make this situation right. I sent them original documents of the refusal and they are stating the the time overlasp frees them from any obligation. This is dishonest and wrong.

My Experience with Rug Source I enjoy decorating with small vintage tribal rugs and finally bit the bullet and ordered one from Rug Source on-line through Ebay last fall. The rug I chose was more worn than I had expected and I returned it for a refund. What I want to say is that because Rug Source refunded my money, I trust them and would certainly feel comfortable ordering from them again. I do wish that I had asked more questions before the purchase. The gentleman I spoke to there was clearly an oriental rug expert and taught me a lot in our short conversation.

Stunning Persian Rug I had been searching a lot to find a beautiful and reasonably priced Persian rug made of 100% wool. The rug arrived in excellent condition. The colors and motives were very vibrant and with no doubt it is the statement item in our living room. Extremely soft to the touch—it feels like walking on pure luxury. Highly recommend their selection and the attentive service to help us find this stunning rug.

Ordered five rugs which look even better in my home than on the website. I ordered five rugs from Rug Source during their Valentine's Day promotion - Three are used Persian rugs 30 to 50 years old, so I looked carefully at the photographs and descriptions before buying, and only bought items described as being in Excellent condition. The rugs arrived within a week, nicely rolled in thick plastic packaging. Everything is exactly as described and shown in the photos. The used Persian rugs are beautiful, soft, and in perfect condition with no stains or obvious wear - they really look almost like new. I even asked the vendor if they have any idea where they have been for 40 years to be in almost mint condition - no response as yet. So, a very good experience, and I expect to buy more.