A great transaction. The condition of the carpet was as advertised and better than I expected. It was well packed and was delivered at five o'clock on Christmas Eve, two days before I had planned for such a huge package to arrive, a surprise, but a pleasant one as it turned out.

Three rugs in four years Over the past four years, I have ordered three rugs from Rug Source. This dealer provides the best value for the money. If you are careful in picking hand-knotted Persian rugs in excellent condition (no wear/abrash despite 40+ years of usage) and read the description, KPSI, and color descriptions carefully, you will not find another place where you can get such value for the money spent, and especially around the Holidays.

Excellent experience with very large rug I bought a very, very large rug from rugsource (21 ft x 13 ft). The pricing was very low, so I was unsure about quality. They shipped the rug and a pad very quickly, and the actual thing is amazing—way higher quality than more expensive Pottery Barn rugs, and exactly what I was looking for. I am shocked that such a great rug seller exists online.

They refuse returns They refused a return saying they were out of business (even stated on the ups return form) . The number they list on the shipment is also disconnnected. Once I tracked them down they are now accusing me of taking more that 14 days to return so they are blaming me and refusing to make this situation right. I sent them original documents of the refusal and they are stating the the time overlasp frees them from any obligation. This is dishonest and wrong.

Great Experience!!!!! I am Armenian..so I know my oriental rugs..and the rug that I purchased is an UNBELIEVABLE VALUE..and the people ijn this company are friendly, efficient and knowledgeable!!! I will always deal with them in the future..when I need oriental rugs...I can't rave about them highly enough!!!! In addition my rug was shipped fast and packed WELL!!!!