Cocoweb

image
3.27
Based on 15 Reviews

5

53.33%

4

0.00%

3

0.00%

2

13.33%

1

33.33%
About Cocoweb

Tags
Contact Info

You need to Login first to submit your review.

image
Karen Alcock-Schiewe
US

Don't Purchase!! Terrible quality!! I would agree terrible. We built a horse farm & heard great reviews about there products. Several thousand dollars later. Most do not work. I call there customer service & they send out replacements. Then those do not work. Save your money. Buy a better product. Sad thing is that these fixtures were not cheap to begin with. Not to mention the costs to have an electrician put up the replacement photocells or fixtures just to not work again. GARBAGE!!!

image
Fred Ramos
US

changed light free of charge When I couldn't figure out how replace the light in the lamp, Cocoweb fixed it for me free of charge.

image
LBP
US

Amazing product and amazing customer service I have bought several lights from cocoweb over the past 6 months for a building project. First of all, the lights are very high quality and easy to install. We have had two instances where we had to call them - one was an LED that burned out and one was where we broke a part on a light and needed it fixed. In both occasions - including the one that was our fault - the owner was amazing to deal with and provided replacements at no cost. He was pleasant and prompt. Honestly the best customer service I have had in years. Will buy lights from them whenever I can.

image
Average Joe
US

Good quality light pole kits! I bought some heavy duty light poles. They were not as heavy as I had hoped but I am very satisfied with them. They look great and they seem to be of very high quality. Accidently hit one and it broke off. The repair was very logical and they posts came apart and we were able to reassemble them. The guy that did the most work commented several times about the quality of the kits. I looked long and hard for light kits and these are sweet!!!!

image
Janet Roberts
CA

I have purchased 6 picture lights in… I have purchased 6 picture lights in the past few years, service was good until now. They changed the shipping address from what was on the purchase confirmation and invoice. They want to charge me to contact the shipping company and have their error corrected. Once I pointed out to them that this was not my error, but in fact theirs they stopped communicating with me (email communications) and continue to ignore several emails that I have since sent. ..I still have not received my light. Disgusting approach to dealing with an error that they made.. terrible customer service.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow