I don’t understand the low rating here I don’t understand the low rating here? Not only did the plants I ordered arrive in perfect condition but one that got delayed in transit and arrived in pretty poor condition was replaced immediately, no questions asked. Thank you again Alex D. For taking care of me!

Great Customer Service I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...

NO CONTACT Firstly, I paid $15 for expedited Mother’s Day shipping. Before the cutoff. It arrived a day late anyway, Monday, so missed the deadline, but also, the plant was completely destroyed. There is no phone number so I’ve sent in their online form, emailed them and sent Facebook messages for the last 2 days and absolutely NO response! Absolutely SHOCKING! DO NOT USE THIS COMPANY.

Amazing customer service! We ordered a plant from them years ago and last year a new pot for that plant that they recommended. My plant is thriving so well that it is huge and I reached out to customer service for advice. They responded quickly and gave multiple steps of advice. I was so impressed and will order from them again!

I purchased a xs bundle from Bloomscape… I purchased a xs bundle from Bloomscape which consisted of the ZZ plant, Sansevieria and the Hoya plant in early spring, and to date my plants have really flourished. I am so excited and pleased. My ZZ and the Hoya plants had to be repotted in a bigger pot. When Bloomscape get their pots in I will order a couple so I can repot my Sansevieria. I now know why I bought these beautiful plants because they enrich your lives and a room Thank you Bloomscape