I ordered 2 hanging plants for Mother’s… I ordered 2 hanging plants for Mother’s Day. I even paid for quick shipping. Neither my mom or mother-in-law received the plant. I emailed support about both orders and did not hear back. Update: bloomscape refunded me on both orders. I appreciate their quickness on rectifying this.

NO CONTACT Firstly, I paid $15 for expedited Mother’s Day shipping. Before the cutoff. It arrived a day late anyway, Monday, so missed the deadline, but also, the plant was completely destroyed. There is no phone number so I’ve sent in their online form, emailed them and sent Facebook messages for the last 2 days and absolutely NO response! Absolutely SHOCKING! DO NOT USE THIS COMPANY.

I used to love Bloomscape I used to love Bloomscape, I have some thriving plants from 2021 that really helped my houseplant collection grow. Now, they ship from Costa Farms, which intentionally do not but from as the plants come unhealthy, root bound, and often with mites. I bought a Money Tree from Bloomscape last month. I saw it was coming from Costa Farms and reached out to Bloomscape who simply did not respond. The tree is already wilting, losing leaves, and just generally looks unhealthy. I’m going to try to save it, but I wasn’t trying to pick up a rescue. For the price, it ought to have been a healthy plant.

Had a minor problem with my bird of… Had a minor problem with my bird of paradise arriving with a damaged leaf. Francesca reached out and resolved my issue, ordered numerous plants with Bloomscape and many other online sellers and Bloomscape always arrives bigger, greener and healthier than any other company. Top notch!

Awful company Awful company. Where to start? Plants were delivered literally upside down. So that’s a solid hour clearing up soil from the house once we unpacked. Plants were also seemingly half dead. Oh, right, and they came with flies/mites. Customer service is non-existent. Avoid. Just go to your local garden center.