My first experience with Bloomscape My first experience with Bloomscape: 1. I make an order and it is considered fraudulent by Bloomscape. 2. No one from Bloomscape reached out to me until I did to understand why I had not received any shipping information. 3. I re-submit another order for the two plants I want. 4. The first plant arrived ~25 days after the initial order and it arrived dead. 5. I have no idea where the second plant is nor if it has even been shipped. 6. Almost ~30 days later and I still do not have the two plants I have ordered. They compensated 50$ for the inconvenience.

Awful company Awful company. Where to start? Plants were delivered literally upside down. So that’s a solid hour clearing up soil from the house once we unpacked. Plants were also seemingly half dead. Oh, right, and they came with flies/mites. Customer service is non-existent. Avoid. Just go to your local garden center.

I received a big Fiddle Leaf fig tree… I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!

I ordered 2 hanging plants for Mother’s… I ordered 2 hanging plants for Mother’s Day. I even paid for quick shipping. Neither my mom or mother-in-law received the plant. I emailed support about both orders and did not hear back. Update: bloomscape refunded me on both orders. I appreciate their quickness on rectifying this.

Subpar and Declining Customer Service I've purchased a lot of plants from them in the past but the past couple orders have been really subpar. The shipping is not as good, so the plants or often damaged. Recently had an order that arrived with multiple wilted stems (probably 30-40% of the plant) and customer success offered a $15 off coupon code and made me jump through so many hoops it wasn't worth it. The pots are really subpar and look and feel like cheap plastic (TheSill has vastly better pots) so if the plants aren't thriving its not worth it. Way better to just buy from a local plant store vs. Bloomscape.