I purchased a xs bundle from Bloomscape… I purchased a xs bundle from Bloomscape which consisted of the ZZ plant, Sansevieria and the Hoya plant in early spring, and to date my plants have really flourished. I am so excited and pleased. My ZZ and the Hoya plants had to be repotted in a bigger pot. When Bloomscape get their pots in I will order a couple so I can repot my Sansevieria. I now know why I bought these beautiful plants because they enrich your lives and a room Thank you Bloomscape

100% recommend I ordered from bloomscape right before Easter. I had excellent communication with Brooke over the next week (re. Delays due to Easter and not shipping plants that could get stuck in courier warehouses over a weekend etc). My parcel came when expected, perfectly packaged and all plants safe and sound. I got some really awesome cutting that were already well rooted and some fresh cuttings that had clear instructions for care. I would 100% recommend Bloomscape and will be purchasing from them again.

Plant I received was unlike plant pictured. I purchased an EL Ponytail Palm as a housewarming gift for my son. The picture of the XL plant was very impressive. However the plant he received was much smaller than expected. I was unable to speak directly with a person. Through several texts they determined my plant was a perfectly appropriate size. The plant was $150 with 30% off plus tax shipping and handling. I won't be buying anything from this company again. Should have stuck with a local business. Lesson learned.

Wish they shipped product with the same urgency they processed payments. Disappointing. Edited to say they were very fast to grant my refund and they auto-sent a letter explaining why and offering a little credit toward a future purchase. Thank you Kristen! Just another company very quick to process your payment and then full of well-meaning excuses why they can't ship when they promise. My order #770732 is still processing today (Sunday), when it should have sent "within" the week that just ended. It seems customer care tried, they responded fast to me at least. This isn't a complaint about them or even the shipping/packing guys. I'm sure people work hard and simply don't have the right resources or policies company-wide to make good on the expectations they set. Another late gift and dissapointing service I'll never try again.

Subpar and Declining Customer Service I've purchased a lot of plants from them in the past but the past couple orders have been really subpar. The shipping is not as good, so the plants or often damaged. Recently had an order that arrived with multiple wilted stems (probably 30-40% of the plant) and customer success offered a $15 off coupon code and made me jump through so many hoops it wasn't worth it. The pots are really subpar and look and feel like cheap plastic (TheSill has vastly better pots) so if the plants aren't thriving its not worth it. Way better to just buy from a local plant store vs. Bloomscape.