customer
GBPlant I received was unlike plant pictured. I purchased an EL Ponytail Palm as a housewarming gift for my son. The picture of the XL plant was very impressive. However the plant he received was much smaller than expected. I was unable to speak directly with a person. Through several texts they determined my plant was a perfectly appropriate size. The plant was $150 with 30% off plus tax shipping and handling. I won't be buying anything from this company again. Should have stuck with a local business. Lesson learned.
customer
GB100% recommend I ordered from bloomscape right before Easter. I had excellent communication with Brooke over the next week (re. Delays due to Easter and not shipping plants that could get stuck in courier warehouses over a weekend etc). My parcel came when expected, perfectly packaged and all plants safe and sound. I got some really awesome cutting that were already well rooted and some fresh cuttings that had clear instructions for care. I would 100% recommend Bloomscape and will be purchasing from them again.
brandon
GBHad a minor problem with my bird of… Had a minor problem with my bird of paradise arriving with a damaged leaf. Francesca reached out and resolved my issue, ordered numerous plants with Bloomscape and many other online sellers and Bloomscape always arrives bigger, greener and healthier than any other company. Top notch!
Phillip
GBAwful company Awful company. Where to start? Plants were delivered literally upside down. So that’s a solid hour clearing up soil from the house once we unpacked. Plants were also seemingly half dead. Oh, right, and they came with flies/mites. Customer service is non-existent. Avoid. Just go to your local garden center.
Hannah Christ
GBI received a big Fiddle Leaf fig tree… I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!