I received a big Fiddle Leaf fig tree… I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!

I love them! I have purchased multiple plants from bloomscape and each experience with them has been nothing short of wonderful. Not only do they offer a wide variety of plants, but their plant care team is so helpful and kind. I also use their app, Vera, to keep track of watering and fertilizing! I feel like the price of the plants are worth it and their customer service is quite lovely.

Awful company Awful company. Where to start? Plants were delivered literally upside down. So that’s a solid hour clearing up soil from the house once we unpacked. Plants were also seemingly half dead. Oh, right, and they came with flies/mites. Customer service is non-existent. Avoid. Just go to your local garden center.

I don’t understand the low rating here I don’t understand the low rating here? Not only did the plants I ordered arrive in perfect condition but one that got delayed in transit and arrived in pretty poor condition was replaced immediately, no questions asked. Thank you again Alex D. For taking care of me!

Wish they shipped product with the same urgency they processed payments. Disappointing. Edited to say they were very fast to grant my refund and they auto-sent a letter explaining why and offering a little credit toward a future purchase. Thank you Kristen! Just another company very quick to process your payment and then full of well-meaning excuses why they can't ship when they promise. My order #770732 is still processing today (Sunday), when it should have sent "within" the week that just ended. It seems customer care tried, they responded fast to me at least. This isn't a complaint about them or even the shipping/packing guys. I'm sure people work hard and simply don't have the right resources or policies company-wide to make good on the expectations they set. Another late gift and dissapointing service I'll never try again.