Maryanne DiPasquale
GBI used to love Bloomscape I used to love Bloomscape, I have some thriving plants from 2021 that really helped my houseplant collection grow. Now, they ship from Costa Farms, which intentionally do not but from as the plants come unhealthy, root bound, and often with mites. I bought a Money Tree from Bloomscape last month. I saw it was coming from Costa Farms and reached out to Bloomscape who simply did not respond. The tree is already wilting, losing leaves, and just generally looks unhealthy. I’m going to try to save it, but I wasn’t trying to pick up a rescue. For the price, it ought to have been a healthy plant.
Ally
GBGreat Customer Service I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...
anthony
GBI recently ordered 2 plants from… I recently ordered 2 plants from Bloomscape and both people who received them loved it! Plants were packaged great and great quality. We had a delivery issue with one (not Bloomscape's fault) but customer service was great in helping us. Francesca at Bloomscape was wonderful to work with. I highly recommend Bloomscape. Can't say enough good things.
Phillip
GBAwful company Awful company. Where to start? Plants were delivered literally upside down. So that’s a solid hour clearing up soil from the house once we unpacked. Plants were also seemingly half dead. Oh, right, and they came with flies/mites. Customer service is non-existent. Avoid. Just go to your local garden center.
Elizabeth Spence
GBI ordered 2 hanging plants for Mother’s… I ordered 2 hanging plants for Mother’s Day. I even paid for quick shipping. Neither my mom or mother-in-law received the plant. I emailed support about both orders and did not hear back. Update: bloomscape refunded me on both orders. I appreciate their quickness on rectifying this.