Maryanne DiPasquale
GBI used to love Bloomscape I used to love Bloomscape, I have some thriving plants from 2021 that really helped my houseplant collection grow. Now, they ship from Costa Farms, which intentionally do not but from as the plants come unhealthy, root bound, and often with mites. I bought a Money Tree from Bloomscape last month. I saw it was coming from Costa Farms and reached out to Bloomscape who simply did not respond. The tree is already wilting, losing leaves, and just generally looks unhealthy. I’m going to try to save it, but I wasn’t trying to pick up a rescue. For the price, it ought to have been a healthy plant.
customer
GBPlant I received was unlike plant pictured. I purchased an EL Ponytail Palm as a housewarming gift for my son. The picture of the XL plant was very impressive. However the plant he received was much smaller than expected. I was unable to speak directly with a person. Through several texts they determined my plant was a perfectly appropriate size. The plant was $150 with 30% off plus tax shipping and handling. I won't be buying anything from this company again. Should have stuck with a local business. Lesson learned.
Harry S.
GBI don’t understand the low rating here I don’t understand the low rating here? Not only did the plants I ordered arrive in perfect condition but one that got delayed in transit and arrived in pretty poor condition was replaced immediately, no questions asked. Thank you again Alex D. For taking care of me!
Olga Sankova
GBVery disappointed Very disappointed! Ordered a plant and it came smaller and half dead. Reached out to customer service and was offered store credit. Alright, I was willing to try and order again. New plants arrived in a better condition and I was still hoping for the best for the old plant. After two weeks, I noticed that the original plant is infested with worms. Horrible! Really sad experience.
Aimee
GBNO CONTACT Firstly, I paid $15 for expedited Mother’s Day shipping. Before the cutoff. It arrived a day late anyway, Monday, so missed the deadline, but also, the plant was completely destroyed. There is no phone number so I’ve sent in their online form, emailed them and sent Facebook messages for the last 2 days and absolutely NO response! Absolutely SHOCKING! DO NOT USE THIS COMPANY.