Plant I received was unlike plant pictured. I purchased an EL Ponytail Palm as a housewarming gift for my son. The picture of the XL plant was very impressive. However the plant he received was much smaller than expected. I was unable to speak directly with a person. Through several texts they determined my plant was a perfectly appropriate size. The plant was $150 with 30% off plus tax shipping and handling. I won't be buying anything from this company again. Should have stuck with a local business. Lesson learned.

100% recommend I ordered from bloomscape right before Easter. I had excellent communication with Brooke over the next week (re. Delays due to Easter and not shipping plants that could get stuck in courier warehouses over a weekend etc). My parcel came when expected, perfectly packaged and all plants safe and sound. I got some really awesome cutting that were already well rooted and some fresh cuttings that had clear instructions for care. I would 100% recommend Bloomscape and will be purchasing from them again.

I ordered 2 hanging plants for Mother’s… I ordered 2 hanging plants for Mother’s Day. I even paid for quick shipping. Neither my mom or mother-in-law received the plant. I emailed support about both orders and did not hear back. Update: bloomscape refunded me on both orders. I appreciate their quickness on rectifying this.

Amazing customer service! We ordered a plant from them years ago and last year a new pot for that plant that they recommended. My plant is thriving so well that it is huge and I reached out to customer service for advice. They responded quickly and gave multiple steps of advice. I was so impressed and will order from them again!

Great Customer Service I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...