Very disappointed Very disappointed! Ordered a plant and it came smaller and half dead. Reached out to customer service and was offered store credit. Alright, I was willing to try and order again. New plants arrived in a better condition and I was still hoping for the best for the old plant. After two weeks, I noticed that the original plant is infested with worms. Horrible! Really sad experience.

Amazing customer service! We ordered a plant from them years ago and last year a new pot for that plant that they recommended. My plant is thriving so well that it is huge and I reached out to customer service for advice. They responded quickly and gave multiple steps of advice. I was so impressed and will order from them again!

Subpar and Declining Customer Service I've purchased a lot of plants from them in the past but the past couple orders have been really subpar. The shipping is not as good, so the plants or often damaged. Recently had an order that arrived with multiple wilted stems (probably 30-40% of the plant) and customer success offered a $15 off coupon code and made me jump through so many hoops it wasn't worth it. The pots are really subpar and look and feel like cheap plastic (TheSill has vastly better pots) so if the plants aren't thriving its not worth it. Way better to just buy from a local plant store vs. Bloomscape.

I received a big Fiddle Leaf fig tree… I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!

I purchased a xs bundle from Bloomscape… I purchased a xs bundle from Bloomscape which consisted of the ZZ plant, Sansevieria and the Hoya plant in early spring, and to date my plants have really flourished. I am so excited and pleased. My ZZ and the Hoya plants had to be repotted in a bigger pot. When Bloomscape get their pots in I will order a couple so I can repot my Sansevieria. I now know why I bought these beautiful plants because they enrich your lives and a room Thank you Bloomscape