Amazing customer service! We ordered a plant from them years ago and last year a new pot for that plant that they recommended. My plant is thriving so well that it is huge and I reached out to customer service for advice. They responded quickly and gave multiple steps of advice. I was so impressed and will order from them again!

DO NOT PURCHASE FROM THEM DO NOT PURCHASE FROM THEM. Ordered two plants for Mother’s Day going to two different locations and both arrived in horrible condition and promptly died. When reaching out to customer service they could only do store credit and were unapologetic. Their plants are overpriced to begin with why would I repurchase from them. If you want to send a dead plant to a family member this is the company for you.

Great Customer Service I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...

I love them! I have purchased multiple plants from bloomscape and each experience with them has been nothing short of wonderful. Not only do they offer a wide variety of plants, but their plant care team is so helpful and kind. I also use their app, Vera, to keep track of watering and fertilizing! I feel like the price of the plants are worth it and their customer service is quite lovely.

I received a big Fiddle Leaf fig tree… I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!