I recently ordered 2 plants from… I recently ordered 2 plants from Bloomscape and both people who received them loved it! Plants were packaged great and great quality. We had a delivery issue with one (not Bloomscape's fault) but customer service was great in helping us. Francesca at Bloomscape was wonderful to work with. I highly recommend Bloomscape. Can't say enough good things.

Very disappointed Very disappointed! Ordered a plant and it came smaller and half dead. Reached out to customer service and was offered store credit. Alright, I was willing to try and order again. New plants arrived in a better condition and I was still hoping for the best for the old plant. After two weeks, I noticed that the original plant is infested with worms. Horrible! Really sad experience.

NO CONTACT Firstly, I paid $15 for expedited Mother’s Day shipping. Before the cutoff. It arrived a day late anyway, Monday, so missed the deadline, but also, the plant was completely destroyed. There is no phone number so I’ve sent in their online form, emailed them and sent Facebook messages for the last 2 days and absolutely NO response! Absolutely SHOCKING! DO NOT USE THIS COMPANY.

Great Customer Service I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...

I don’t understand the low rating here I don’t understand the low rating here? Not only did the plants I ordered arrive in perfect condition but one that got delayed in transit and arrived in pretty poor condition was replaced immediately, no questions asked. Thank you again Alex D. For taking care of me!