I received a big Fiddle Leaf fig tree… I received a big Fiddle Leaf fig tree from Bloomscape recently, and it quickly started to drop leaves and begin to die. I reached out to the Bloomscape customer service, and they not only gave me very thorough instructions on how to revive my plant, they gave me a coupon code to make up for the cost. Their reply went above and beyond in every way, and I can't wait to order some new plants soon!

I recently ordered 2 plants from… I recently ordered 2 plants from Bloomscape and both people who received them loved it! Plants were packaged great and great quality. We had a delivery issue with one (not Bloomscape's fault) but customer service was great in helping us. Francesca at Bloomscape was wonderful to work with. I highly recommend Bloomscape. Can't say enough good things.

NO CONTACT Firstly, I paid $15 for expedited Mother’s Day shipping. Before the cutoff. It arrived a day late anyway, Monday, so missed the deadline, but also, the plant was completely destroyed. There is no phone number so I’ve sent in their online form, emailed them and sent Facebook messages for the last 2 days and absolutely NO response! Absolutely SHOCKING! DO NOT USE THIS COMPANY.

My first experience with Bloomscape My first experience with Bloomscape: 1. I make an order and it is considered fraudulent by Bloomscape. 2. No one from Bloomscape reached out to me until I did to understand why I had not received any shipping information. 3. I re-submit another order for the two plants I want. 4. The first plant arrived ~25 days after the initial order and it arrived dead. 5. I have no idea where the second plant is nor if it has even been shipped. 6. Almost ~30 days later and I still do not have the two plants I have ordered. They compensated 50$ for the inconvenience.

Great Customer Service I ordered a large tree in a planter which arrived a few days after the expected date, damaged, and with a broken pot. However, this is not Bloomscape's fault, as it was delivered (and left on the truck for days) by UPS. Bloomscape was incredibly responsive, friendly, and offered several options to correct the situation. You can't really ask for more from a company! Would've give 5 stars , but I do need to find a new tree locally...