Ivyandwilde

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2.75
Based on 20 Reviews

5

40.00%

4

5.00%

3

0.00%

2

0.00%

1

55.00%
About Ivyandwilde

Ivy and Wilde is a unique homeware boutique featuring collections of quirky and interesting products for the whole family.

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VK
GB

COMPLETE SCAM COMPLETE SCAM. They rebranded as Art + Interior and continue to scam their customers. I purchased art from them over a month ago and never received it - I had to file a case with Paypal to receive my money back. They shipped my package from China using the slowest form of shipping available. Once it got to my local post office, it got stuck. I was able to track it down & contact USPS to try to figure out what happened & was informed the package was mailed with only a zip code - no physical address and no return address. It's basically a blank package. They ship it with the zip code so that the "tracking" will make it seem like your package is in transit. They know it will never reach you - but enough time will pass that the funds will clear their bank. I should've read the reviews before purchasing - practically every real review has a similar issue to me.

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Mrs B-G
IT

If I could give ZERO stars I would If I could give ZERO stars I would. This is THE WORST on-line order and customer service experience I have ever had. I ordered a black and white poster print in May, when I finally received it (shipped from China) 2 months later the print was green (very green). I contacted the customer 'happiness' (that is HILARIOUS) agent Agnes who actually told me that was how the print was supposed to look. I had to argue and send photographs taken up against black & white backgrounds to show the colour difference. Finally relenting they sent me another - which admittedly I did receive faster - but honestly my blood is boiling - this time it's even MORE GREEN. It seems like we are dealing with some printers who are unable to work in black and white. I have requested a refund now as this company is beyond ridiculous and provides shoddy, sub-standard - wrong coloured products. Do NOT order from them.

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Jillian Vance
GB

BUYER BEWARE BUYER BEWARE! This has been one of the worst online ordering experiences I've ever had. I ordered something in early January, and not only has it not come, but the shipping details have not been updated since 1/31 (3 weeks ago). I have reached out to them several times, and they keep on giving me excuses. The advertised 100% customer service guarantee or your money back, and they did not honor that, as I have asked to cancel my order but they will not do so.

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Roger
GB

Ordered multiple cutlery sets and… Ordered multiple cutlery sets and everything arrived in reasonable time and excellent condition. Did contact customer service to get a change and everyone I spoke with was very pleasant. Will use again.

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Steven van Vessum
NL

The men and women at Ivy and Wilde delivered as promised. I ordered one of the gold coloured "Luxe" cutlery sets a few weeks back. They kept me up to date about the delivery time and dates, also handled my question well (prior to ordering) and most importantly: it's good cutlery. Happy customer here!

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