Ivyandwilde

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2.75
Based on 20 Reviews

5

40.00%

4

5.00%

3

0.00%

2

0.00%

1

55.00%
About Ivyandwilde

Ivy and Wilde is a unique homeware boutique featuring collections of quirky and interesting products for the whole family.

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Mrs B-G
IT

If I could give ZERO stars I would If I could give ZERO stars I would. This is THE WORST on-line order and customer service experience I have ever had. I ordered a black and white poster print in May, when I finally received it (shipped from China) 2 months later the print was green (very green). I contacted the customer 'happiness' (that is HILARIOUS) agent Agnes who actually told me that was how the print was supposed to look. I had to argue and send photographs taken up against black & white backgrounds to show the colour difference. Finally relenting they sent me another - which admittedly I did receive faster - but honestly my blood is boiling - this time it's even MORE GREEN. It seems like we are dealing with some printers who are unable to work in black and white. I have requested a refund now as this company is beyond ridiculous and provides shoddy, sub-standard - wrong coloured products. Do NOT order from them.

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Sachi Soong
US

Be very careful Be very careful! I was sold a set of 6.5 inch plates for $37 and received only one. They will refund me the money after I return it to Hong Kong. Although it’s shipped from a US address, it is a Hong Kong company. The postage will cost me more to send it back and they are not covering it. Do not buy from this site!!!! It’s not ethical in many ways! Art + Interior site looks great but is super misleading and unresponsive.

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VK
US

COMPLETE SCAM COMPLETE SCAM. They rebranded as Art + Interior and continue to scam their customers. I purchased art from them over a month ago and never received it - I had to file a case with Paypal to receive my money back. They shipped my package from China using the slowest form of shipping available. Once it got to my local post office, it got stuck. I was able to track it down & contact USPS to try to figure out what happened & was informed the package was mailed with only a zip code - no physical address and no return address. It's basically a blank package. They ship it with the zip code so that the "tracking" will make it seem like your package is in transit. They know it will never reach you - but enough time will pass that the funds will clear their bank. I should've read the reviews before purchasing - practically every real review has a similar issue to me.

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keiyin yan
HK

They rebranded as Art + Interior but are still fraud I ordered two products two month ago. They get my money and it took more than a month to deliver one of them after countless chasing, for the second product they kept saying they have delivery issue and ask me to wait and use the tracking number, which does not even exist in the post website. Please do not trust this company. You will get disappointment and delayed reply but never get the product you expected. Worth online shopping experience ever. I hope I can rate 0 star if there is.

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Bird USA
US

THE PRODUCT I ORDERED IS ACTUALLY A KNOCK-OFF OF LUMIO LIGHTS This company has the worst customer service you could imagine. In fact, there really is no customer service at all-- just broken links and many automated responses from a computer, unread by any company person who is not a bot. It was not clear to me when I ordered I was doing business with a so-called "company" in China. More than half the reviews online about this company are written by the same person under different user IDs. Scam reviews. AVOID THIS COMPANY IF YOU CAN'T AFFORD TO LOSE MONEY WRECKLESSLY. Order from them if you don't care about wasting time and resources.

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