Ranjit Menon
GBThey will not take returns below $700 I ordered 4 rolls of cole and son wallpaper, they were $138 each. I tried to return one extra and they denied me saying they needed a minimum of 5 rolls which is $700 after tax. I've never heard a company saying they will not take back something at a minimum of $700. What if they sent me 4 defective rolls and I wanted to return them? Do not shop here unless you want to be robbed with no accountability.
Anna Fante
GBThe wallpaper came extremely fast and … The wallpaper came extremely fast and was in perfect condition! I ran out so had to call in an emergency order and spoke to the owner Barbara. She took my order right on the phone and three days later my extra paper came and everything looks beautiful! Great pricing, great quality, I will but from here again!!
Sue L
GBDesigner fabrics at great price I was looking for high-end fabrics for the draperies and found them at the Decorator's Best at great price. The fabrics I purchased were delivered fast and were as beautiful as shown. The only reason for 4 stars, and not 5 stars is, 12 yards of silk fabric I ordered was approximately 10 inches shy. I contacted the vendor and they eventually sent me the free return label. Once they received the fabric I returned, the Decorator's Best promptly credited my account. The customer representative, Latoya, was super pleasant and vey helpful. Thank you, Latoya!
Bobbie
GBDB Has The Worst Customer Relations Ever Go elsewhere or be very careful when ordering from this company. They completely misrepresented a fabric and have not owned up to their error. They act like a 25% re-stocking fee ($150!) and a $25 return shipping fee is fair when they themselves should bear the expense for false advertising.
L.Jane Fast
GBGreat selection, prices, lightening-quick delivery! I recommended to my daughter! Customer service is easily available via phone call to very friendly, helpful service rep. The site is so well organized it is easy to find perfect, unique paper. I simply couldn't believe how speedy delivery was, and my contractor was so impressed! This is my go-to site!