Amy Weber
GBCould be better... Wallpaper was very pretty. But was upset that the wallpaper calculator told me I needed three rolls. What it didn't say was single or double so I ordered 2 double rolls just to be sure and was literally three inches wide too short. Had to buy another roll from a different dye lot with shipping all over again - which WAS NOT CHEAP. Would definitely look elsewhere for better shipping prices.
Thomas Graf
GBOne of the best customer service oriented companies Simply one of the best customer service oriented companies I've done business with. It's easy to rate a company 5 stars when everything goes right. In my case I received defective wallpaper and a lot went wrong. But the President of the company took on my situation in a timely manner and replaced my order extremely fast, including alerting me to discounts I was unaware I was entitled to. They are simply the best.
Ranjit Menon
GBThey will not take returns below $700 I ordered 4 rolls of cole and son wallpaper, they were $138 each. I tried to return one extra and they denied me saying they needed a minimum of 5 rolls which is $700 after tax. I've never heard a company saying they will not take back something at a minimum of $700. What if they sent me 4 defective rolls and I wanted to return them? Do not shop here unless you want to be robbed with no accountability.
Lesley Guynes
GBVERY overpriced. Go elsewhere The website does not work at all. The pricing on products is very misleading. Shipping is outragous. I found my same product for half the price elsewhere with free shipping. (Many places, actually) Decorator's Best was not willing to help at all. Go elsewhere!!! They are ripping you off.
Sue L
GBDesigner fabrics at great price I was looking for high-end fabrics for the draperies and found them at the Decorator's Best at great price. The fabrics I purchased were delivered fast and were as beautiful as shown. The only reason for 4 stars, and not 5 stars is, 12 yards of silk fabric I ordered was approximately 10 inches shy. I contacted the vendor and they eventually sent me the free return label. Once they received the fabric I returned, the Decorator's Best promptly credited my account. The customer representative, Latoya, was super pleasant and vey helpful. Thank you, Latoya!