Paula S
GBReally poor shipment/delivery I ordered, 25 yards of Brunschwig & Fiels trim totaling $2,300 plus taxes and delivery charges. The trim arrived timely, but, it was wrapped around a bolt - twisted, wrinkled and the end was ripped and dirty - damaged in the box during delivery. I sent pictures to DB, they said the brand shipped it and all they could do was offer a return or replacement. Unfortunately, I don’t have time with the designers to return. I am just amazed a costly purchase was handled so poorly and blasé. Be careful purchasing, I won’t again.
Tanya Menchi
GBDo Not Buy From this Company I’ve ordered wallpaper from them before and my experience was fine. But my recent order for close to $100 of samples has been a disaster. I never received close to half of them and have had no response after reaching out to customer service. They took my money just fine but never completed the order, nor bothered to respond to my complaints. Taking my business elsewhere. Update: I am doubling down on my views regarding DB - as you can see from their reply - its up to me to reach out AGAIN to them, even though I've already done so without a response. There are other vendors available - this one is a hard pass.
Anna Fante
GBThe wallpaper came extremely fast and … The wallpaper came extremely fast and was in perfect condition! I ran out so had to call in an emergency order and spoke to the owner Barbara. She took my order right on the phone and three days later my extra paper came and everything looks beautiful! Great pricing, great quality, I will but from here again!!
Amy Weber
GBCould be better... Wallpaper was very pretty. But was upset that the wallpaper calculator told me I needed three rolls. What it didn't say was single or double so I ordered 2 double rolls just to be sure and was literally three inches wide too short. Had to buy another roll from a different dye lot with shipping all over again - which WAS NOT CHEAP. Would definitely look elsewhere for better shipping prices.
Barbara
GBI ordered this fabric on May 4 I ordered this fabric on May 4, 2017 ( Schumacher camden cotton check in Mocha) with an online confirmation the my 24 yards were in stock. This order was then followed by a message saying that it was back ordered until June 5, 2017 and I was told that without cancelling my order, my charge of $1092.00 would be held by you!!!!!!I thought this was somewhat unfair so I cancelled my order. Please let me know when it is back in stock and I will re-order.