L.Jane Fast
GBGreat selection, prices, lightening-quick delivery! I recommended to my daughter! Customer service is easily available via phone call to very friendly, helpful service rep. The site is so well organized it is easy to find perfect, unique paper. I simply couldn't believe how speedy delivery was, and my contractor was so impressed! This is my go-to site!
Ranjit Menon
GBThey will not take returns below $700 I ordered 4 rolls of cole and son wallpaper, they were $138 each. I tried to return one extra and they denied me saying they needed a minimum of 5 rolls which is $700 after tax. I've never heard a company saying they will not take back something at a minimum of $700. What if they sent me 4 defective rolls and I wanted to return them? Do not shop here unless you want to be robbed with no accountability.
Barbara
GBI ordered this fabric on May 4 I ordered this fabric on May 4, 2017 ( Schumacher camden cotton check in Mocha) with an online confirmation the my 24 yards were in stock. This order was then followed by a message saying that it was back ordered until June 5, 2017 and I was told that without cancelling my order, my charge of $1092.00 would be held by you!!!!!!I thought this was somewhat unfair so I cancelled my order. Please let me know when it is back in stock and I will re-order.
Courtney Harrison
GBUpholstry Fabric I was looking for fabric to reupholster a couch. I purchased 10 yards of fabric on sale, twice. Both were not described correctly and did not look like the pictures. I think this is more the fault of Fabricut. Decorators best is a great site, and I should have gotten samples of the products. Your customer service representative Latoya was amazing and very helpful! She listened and took great care of my return. I really appreciated her help.
Bobbie
GBDB Has The Worst Customer Relations Ever Go elsewhere or be very careful when ordering from this company. They completely misrepresented a fabric and have not owned up to their error. They act like a 25% re-stocking fee ($150!) and a $25 return shipping fee is fair when they themselves should bear the expense for false advertising.