Laura McCloskey
GBThe fabric fails to match the… The fabric fails to match the photograph especially in terms of the size of the design. I returned two shipments and the first was difficult. Decoratorsplus frequently sent the same pre-drafted email expressing dismay but without providing needed information on how to return. It took weeks to return item. Has an exhaustive selection of on-sale and regularly priced fabric and decent prices but no samples generally.
Tanya Menchi
GBDo Not Buy From this Company I’ve ordered wallpaper from them before and my experience was fine. But my recent order for close to $100 of samples has been a disaster. I never received close to half of them and have had no response after reaching out to customer service. They took my money just fine but never completed the order, nor bothered to respond to my complaints. Taking my business elsewhere. Update: I am doubling down on my views regarding DB - as you can see from their reply - its up to me to reach out AGAIN to them, even though I've already done so without a response. There are other vendors available - this one is a hard pass.
Paula S
GBReally poor shipment/delivery I ordered, 25 yards of Brunschwig & Fiels trim totaling $2,300 plus taxes and delivery charges. The trim arrived timely, but, it was wrapped around a bolt - twisted, wrinkled and the end was ripped and dirty - damaged in the box during delivery. I sent pictures to DB, they said the brand shipped it and all they could do was offer a return or replacement. Unfortunately, I don’t have time with the designers to return. I am just amazed a costly purchase was handled so poorly and blasé. Be careful purchasing, I won’t again.
Melody Mugs
GBStellar Fabrics and Service We love the blind that was made from the metallic gold fabric that we purchased through Decoratorsbest.com! The shade helps made the powder room feel special and pulled together. Decoratorsbest provided a few samples of fabrics that we considered before narrowing it down to the fabric that we chose. We were pleased with the promptness of the orders.
L.Jane Fast
GBGreat selection, prices, lightening-quick delivery! I recommended to my daughter! Customer service is easily available via phone call to very friendly, helpful service rep. The site is so well organized it is easy to find perfect, unique paper. I simply couldn't believe how speedy delivery was, and my contractor was so impressed! This is my go-to site!