The fabric fails to match the… The fabric fails to match the photograph especially in terms of the size of the design. I returned two shipments and the first was difficult. Decoratorsplus frequently sent the same pre-drafted email expressing dismay but without providing needed information on how to return. It took weeks to return item. Has an exhaustive selection of on-sale and regularly priced fabric and decent prices but no samples generally.

Do Not Buy From this Company I’ve ordered wallpaper from them before and my experience was fine. But my recent order for close to $100 of samples has been a disaster. I never received close to half of them and have had no response after reaching out to customer service. They took my money just fine but never completed the order, nor bothered to respond to my complaints. Taking my business elsewhere. Update: I am doubling down on my views regarding DB - as you can see from their reply - its up to me to reach out AGAIN to them, even though I've already done so without a response. There are other vendors available - this one is a hard pass.

Designer fabrics at great price I was looking for high-end fabrics for the draperies and found them at the Decorator's Best at great price. The fabrics I purchased were delivered fast and were as beautiful as shown. The only reason for 4 stars, and not 5 stars is, 12 yards of silk fabric I ordered was approximately 10 inches shy. I contacted the vendor and they eventually sent me the free return label. Once they received the fabric I returned, the Decorator's Best promptly credited my account. The customer representative, Latoya, was super pleasant and vey helpful. Thank you, Latoya!

They will not take returns below $700 I ordered 4 rolls of cole and son wallpaper, they were $138 each. I tried to return one extra and they denied me saying they needed a minimum of 5 rolls which is $700 after tax. I've never heard a company saying they will not take back something at a minimum of $700. What if they sent me 4 defective rolls and I wanted to return them? Do not shop here unless you want to be robbed with no accountability.

SHOP LOCAL! Beware of return fees! SHOP LOCAL - LESSON LEARNED! They charge a 25% restocking fee plus you pay for return shipping back. I ordered a runner rug. At $110.50 it cost me $31.63 for shipping for a total of $142.13. Now I will pay $27.63 PLUS return shipping to send it back. So many local and online stores offer free shipping and free returns why deal with a company like this? I will never again.