DB Has The Worst Customer Relations Ever Go elsewhere or be very careful when ordering from this company. They completely misrepresented a fabric and have not owned up to their error. They act like a 25% re-stocking fee ($150!) and a $25 return shipping fee is fair when they themselves should bear the expense for false advertising.

Stellar Fabrics and Service We love the blind that was made from the metallic gold fabric that we purchased through Decoratorsbest.com! The shade helps made the powder room feel special and pulled together. Decoratorsbest provided a few samples of fabrics that we considered before narrowing it down to the fabric that we chose. We were pleased with the promptness of the orders.

The fabric fails to match the… The fabric fails to match the photograph especially in terms of the size of the design. I returned two shipments and the first was difficult. Decoratorsplus frequently sent the same pre-drafted email expressing dismay but without providing needed information on how to return. It took weeks to return item. Has an exhaustive selection of on-sale and regularly priced fabric and decent prices but no samples generally.

I ordered this fabric on May 4 I ordered this fabric on May 4, 2017 ( Schumacher camden cotton check in Mocha) with an online confirmation the my 24 yards were in stock. This order was then followed by a message saying that it was back ordered until June 5, 2017 and I was told that without cancelling my order, my charge of $1092.00 would be held by you!!!!!!I thought this was somewhat unfair so I cancelled my order. Please let me know when it is back in stock and I will re-order.

Do Not Buy From this Company I’ve ordered wallpaper from them before and my experience was fine. But my recent order for close to $100 of samples has been a disaster. I never received close to half of them and have had no response after reaching out to customer service. They took my money just fine but never completed the order, nor bothered to respond to my complaints. Taking my business elsewhere. Update: I am doubling down on my views regarding DB - as you can see from their reply - its up to me to reach out AGAIN to them, even though I've already done so without a response. There are other vendors available - this one is a hard pass.