They will not take returns below $700 I ordered 4 rolls of cole and son wallpaper, they were $138 each. I tried to return one extra and they denied me saying they needed a minimum of 5 rolls which is $700 after tax. I've never heard a company saying they will not take back something at a minimum of $700. What if they sent me 4 defective rolls and I wanted to return them? Do not shop here unless you want to be robbed with no accountability.

Horrible Horrible! Zero customer service. They don't mind taking your money for samples and they definitely don't communicate when your samples are late. March 18th order placed - just got my last sample last week. Do the math - almost 6 weeks. I reached out multiple times to them - nothing. LOOK ELSEWHERE!

Great selection, prices, lightening-quick delivery! I recommended to my daughter! Customer service is easily available via phone call to very friendly, helpful service rep. The site is so well organized it is easy to find perfect, unique paper. I simply couldn't believe how speedy delivery was, and my contractor was so impressed! This is my go-to site!

Do Not Buy From this Company I’ve ordered wallpaper from them before and my experience was fine. But my recent order for close to $100 of samples has been a disaster. I never received close to half of them and have had no response after reaching out to customer service. They took my money just fine but never completed the order, nor bothered to respond to my complaints. Taking my business elsewhere. Update: I am doubling down on my views regarding DB - as you can see from their reply - its up to me to reach out AGAIN to them, even though I've already done so without a response. There are other vendors available - this one is a hard pass.

Terrible service Terrible service. Unresponsive. Never sent the products. Followed up six weeks later and store indicated products were out of stock. Impossible to reach someone on the phone to find an agreeable solution. Telephone number listed on website asks for a pin before you can speak to someone. Impossible to get through.