L.Jane Fast
GBGreat selection, prices, lightening-quick delivery! I recommended to my daughter! Customer service is easily available via phone call to very friendly, helpful service rep. The site is so well organized it is easy to find perfect, unique paper. I simply couldn't believe how speedy delivery was, and my contractor was so impressed! This is my go-to site!
Lesley Guynes
GBVERY overpriced. Go elsewhere The website does not work at all. The pricing on products is very misleading. Shipping is outragous. I found my same product for half the price elsewhere with free shipping. (Many places, actually) Decorator's Best was not willing to help at all. Go elsewhere!!! They are ripping you off.
Frank
GBWhat a disappointing experience We were looking for a high quality wallpaper but the wallpaper delivered was not even close to the advertised pictures. Also the return policy is ridiculous. All wallpapers were unopened and returned in original packaging. Nevertheless nearly 40% or $70 were eaten up by several return fees. Be aware… can not recommend this store
Paula S
GBReally poor shipment/delivery I ordered, 25 yards of Brunschwig & Fiels trim totaling $2,300 plus taxes and delivery charges. The trim arrived timely, but, it was wrapped around a bolt - twisted, wrinkled and the end was ripped and dirty - damaged in the box during delivery. I sent pictures to DB, they said the brand shipped it and all they could do was offer a return or replacement. Unfortunately, I don’t have time with the designers to return. I am just amazed a costly purchase was handled so poorly and blasé. Be careful purchasing, I won’t again.
Thomas Graf
GBOne of the best customer service oriented companies Simply one of the best customer service oriented companies I've done business with. It's easy to rate a company 5 stars when everything goes right. In my case I received defective wallpaper and a lot went wrong. But the President of the company took on my situation in a timely manner and replaced my order extremely fast, including alerting me to discounts I was unaware I was entitled to. They are simply the best.