Barbara
GBI ordered this fabric on May 4 I ordered this fabric on May 4, 2017 ( Schumacher camden cotton check in Mocha) with an online confirmation the my 24 yards were in stock. This order was then followed by a message saying that it was back ordered until June 5, 2017 and I was told that without cancelling my order, my charge of $1092.00 would be held by you!!!!!!I thought this was somewhat unfair so I cancelled my order. Please let me know when it is back in stock and I will re-order.
Bobbie
GBDB Has The Worst Customer Relations Ever Go elsewhere or be very careful when ordering from this company. They completely misrepresented a fabric and have not owned up to their error. They act like a 25% re-stocking fee ($150!) and a $25 return shipping fee is fair when they themselves should bear the expense for false advertising.
Frank
GBWhat a disappointing experience We were looking for a high quality wallpaper but the wallpaper delivered was not even close to the advertised pictures. Also the return policy is ridiculous. All wallpapers were unopened and returned in original packaging. Nevertheless nearly 40% or $70 were eaten up by several return fees. Be aware… can not recommend this store
Courtney Harrison
GBUpholstry Fabric I was looking for fabric to reupholster a couch. I purchased 10 yards of fabric on sale, twice. Both were not described correctly and did not look like the pictures. I think this is more the fault of Fabricut. Decorators best is a great site, and I should have gotten samples of the products. Your customer service representative Latoya was amazing and very helpful! She listened and took great care of my return. I really appreciated her help.
Laura McCloskey
GBThe fabric fails to match the… The fabric fails to match the photograph especially in terms of the size of the design. I returned two shipments and the first was difficult. Decoratorsplus frequently sent the same pre-drafted email expressing dismay but without providing needed information on how to return. It took weeks to return item. Has an exhaustive selection of on-sale and regularly priced fabric and decent prices but no samples generally.