One of the best customer service oriented companies Simply one of the best customer service oriented companies I've done business with. It's easy to rate a company 5 stars when everything goes right. In my case I received defective wallpaper and a lot went wrong. But the President of the company took on my situation in a timely manner and replaced my order extremely fast, including alerting me to discounts I was unaware I was entitled to. They are simply the best.

Could be better... Wallpaper was very pretty. But was upset that the wallpaper calculator told me I needed three rolls. What it didn't say was single or double so I ordered 2 double rolls just to be sure and was literally three inches wide too short. Had to buy another roll from a different dye lot with shipping all over again - which WAS NOT CHEAP. Would definitely look elsewhere for better shipping prices.

What a disappointing experience We were looking for a high quality wallpaper but the wallpaper delivered was not even close to the advertised pictures. Also the return policy is ridiculous. All wallpapers were unopened and returned in original packaging. Nevertheless nearly 40% or $70 were eaten up by several return fees. Be aware… can not recommend this store

NEVER AGAIN! If I could give a 0 I would. I ordered a Candice Olson wallpaper and it looks NOTHING like the wallpaper shown compared to what I received. Before ordering I could find nothing except that it was refundable. What they DON’T tell you until after Many inquiries is it is BUT with a 30% restocking fee. Minimum 2 rolls. Plus I ordered peel and stick and was sent pre pasted. NEVER AGAIN.

Horrible Horrible! Zero customer service. They don't mind taking your money for samples and they definitely don't communicate when your samples are late. March 18th order placed - just got my last sample last week. Do the math - almost 6 weeks. I reached out multiple times to them - nothing. LOOK ELSEWHERE!