Tanya Menchi
GBDo Not Buy From this Company I’ve ordered wallpaper from them before and my experience was fine. But my recent order for close to $100 of samples has been a disaster. I never received close to half of them and have had no response after reaching out to customer service. They took my money just fine but never completed the order, nor bothered to respond to my complaints. Taking my business elsewhere. Update: I am doubling down on my views regarding DB - as you can see from their reply - its up to me to reach out AGAIN to them, even though I've already done so without a response. There are other vendors available - this one is a hard pass.
Bobbie
GBDB Has The Worst Customer Relations Ever Go elsewhere or be very careful when ordering from this company. They completely misrepresented a fabric and have not owned up to their error. They act like a 25% re-stocking fee ($150!) and a $25 return shipping fee is fair when they themselves should bear the expense for false advertising.
Laura McCloskey
GBThe fabric fails to match the… The fabric fails to match the photograph especially in terms of the size of the design. I returned two shipments and the first was difficult. Decoratorsplus frequently sent the same pre-drafted email expressing dismay but without providing needed information on how to return. It took weeks to return item. Has an exhaustive selection of on-sale and regularly priced fabric and decent prices but no samples generally.
London
NPTerrible service Terrible service. Unresponsive. Never sent the products. Followed up six weeks later and store indicated products were out of stock. Impossible to reach someone on the phone to find an agreeable solution. Telephone number listed on website asks for a pin before you can speak to someone. Impossible to get through.
Melody Mugs
GBStellar Fabrics and Service We love the blind that was made from the metallic gold fabric that we purchased through Decoratorsbest.com! The shade helps made the powder room feel special and pulled together. Decoratorsbest provided a few samples of fabrics that we considered before narrowing it down to the fabric that we chose. We were pleased with the promptness of the orders.