The 'custom' range hood was delivered 3 inches small with a non working fan blower These guys are the worst and I highly recommend you pay the extra few hundred dollars and have something made in the US.... The shipped me a hood that was 3 inches narrower than spec'ed out with a blower that doesnt work and their response was basically oh well.... If you want to return the fan for warranty it is returned at your expense. Gotta love a $3000 mistake... Never again, and you should make the same mistake as I did. VERY disappointed not only in the quality, but in the customer service.

Range hood Range hood What an awful experience! Spent $4,300 on a range hood. The product was poorly packaged, it was in a pallet box with no styrofoam. The shipping company dropped it off in our grass, did not have us sign anything. Once opened we discovered it was extremely damaged. The company is not doing anything!

Took 6 months longer to deliver than… Took 6 months longer to deliver than promised. They built our range hood with the wrong dimensions, will not fix the issue. You can not speak to anyone in person, terrible process and service!!

Hammered Copper Range Hood from Rustica House Our hammered copper range hood was delivered well packed without the scratch. Prior to ordering they inform us about possible delay in shipping due to holidays and indeed delivered in five weeks instead of four they promised. In any case, I would recommend Rustica House to anybody looking for one of a kind kitchen appliances. Order at least a month before you need it.

I actually give them no stars but… I actually give them no stars but couldn’t otherwise give a review. Do Not Order from them! I ordered a sink from them at great expense. They never actually got back to me to answer any questions and I NEVER received my order! My money was essentially stolen! Extremely unhappy and if it weren’t for the a Covid-19 outbreak I would sue!