Now waiting for order Ordered because everything was listed as "in Stock" and even showed the quantity of each item. However, AFTER placing my order I was informed a day later that I would now have to wait because 1 of 2 items was not in stock. I am now waiting for them to tell me when item will be available to ship. Pricing was pretty good but not good enough to make up for the wait due to their misrepresented stock. Had their inventory shown as out of stock I would have ordered from another vendor. Oh well.

Need to Improve Customer Service and Inventory Status I ordered 10 sets of hangers on 8/24. Site indicates products will be shipped in 3 to 5 days. Finally, over a week later, I sent an email for the status of my order. I received a call back to say my order was out of stock and if I had a number 2 choice. No. So I sent an email last Thursday morning to request the order be cancelled and a refund issued. It's Tuesday morning and I don't have a response or refund yet. AND, the item is still available for order on the website.

Review I ordered tow bathroom vanity lights. I received a confirmation for the order. It had been a while without receiving my order, so I made a phone call. I spoke with Beth she indicated they were on back order ( would have been nice to be notified rather then having to make a phone call). Beth states that she would over night the lights. Did not receive them over night as promised . When I did receive my order one of the glass fixtures was broken. Made another phone call. Again spoke with Beth she said she would over night the broken piece . Did not receive it over night. Finally got my replacement . Probably would not do business again with this company.

Online I have made two purchases from the Betterlivingstore web site, the site is very easy to use. Prices were very reasonable. Service from customer service was outstanding. I never write reviews but I was treated so well I made time. Thank you for your service

Good The product arrived in good shape. The postage was high. There should be a more economical way to send it. The product was also just as described.