Need to Improve Customer Service and Inventory Status I ordered 10 sets of hangers on 8/24. Site indicates products will be shipped in 3 to 5 days. Finally, over a week later, I sent an email for the status of my order. I received a call back to say my order was out of stock and if I had a number 2 choice. No. So I sent an email last Thursday morning to request the order be cancelled and a refund issued. It's Tuesday morning and I don't have a response or refund yet. AND, the item is still available for order on the website.

Great prices and customer service I have had a great experience with their internet department. Found exactly what I was needing and shipped it quickly. Thanks so much for all the help.

Pleasant to deal with They the G9 LED bulbs I needed and they were easy to order and showed up a few days later as promised

fantastic experience at joplin mo location My husband and I underwent an extensive home remodeling project. It required many weeks and many professionals. I visited the Better Living Store in Joplin MO on many occasions. I had no idea they carried so many quality products and had such a varied inventory. I worked extensively with their representative Melanie. She is fantastic! !! She helped me choose and special-order unusually large and intricate light fixtures. Everything arrived in perfect condition, exactly as she had assured, and precisely on time. (She even provided a little solace and a listening ear for my harried situation! )

Have made several purchases from Better Living store The staff was very helpful with our purchases and spent time making sure we had everything needed.