Good device (actually best one around), support awesome! Compared many everyhwere: Thomann, Amazon, ebay, even AliExpress and finally, after checking many evenings, chose the new stand light from Glocusent. Well *bummer* out of stock :( Nooooooo ;D Contacted support... Most companies would say wait until... not so here, they managed to get me two in a very short time. THANKS! <3 PS: And, yes!, it is as awesome as advertised so far. As a technical person I am very curious how long the batteries will last...

Excellent service I contacted them through email as I was having trouble with my neck light flickering, I wanted to know if it was possible to replace bulbs. They contacted me promptly and asked for a video and my address, unfortunately the light had completely failed when I tried to switch it, I contacted them again to explain, they just asked for my address and said they'd send a replacement. I can not fault the service I would definitely recommend and will definitely use in the future. Excellent service.

Glocusent Model 12 Is A Winner! Their product is well made-the clip is steel with a strong spring & wide foot for a good grip. The lamp has 3 color modes, 5 intensity settings & a 30 minute timer. The gooseneck is really sturdy & holds adjustment well. Customer service is all you could ask for. I’m very satisfied with this purchase.

Exceptional customer service and cool product! Had an issue with a reading light that i purchased via Amazon where the in-line controls would not work after switching the lamp on. I was able to find Glocusent's website and filled our their Support form late one evening, i got a response within minutes seeking my address, amazon order details and confirmation that a replacement would be sent out. Issy at Glocusent kept me updated every step of the way and sent shipping confirmation once the replacement was posted. I am staggered at the exceptional customer service. The communication, willingness to put this right very quickly and follow up to check i received the item are unparalleled. Thank you Issy and Glocusent team. I know where i am coming for my next reading lamp!!!

Review It came quickly. It does what I want it to. And it's very lightweight.