pauline
GBMy light stopped working after 6… My light stopped working after 6 months,i contacted Glocusent who replied straight away and have agreed to replace it. Amazing customer service, im very happy, thank you once again.
SADDLE UP
USLOVE features and quality of this light! Being rechargeable and the feature to vary not only the level of light but also the type of light (bright vs two other types) make this product OUTSTANDING! It is a little slippery on your neck with no collar if you are moving but very helpful for reading, sewing, etc where light is not optimum. The company also stands behind their product's performance like few these days.
MA
GBExceptional customer service and cool product! Had an issue with a reading light that i purchased via Amazon where the in-line controls would not work after switching the lamp on. I was able to find Glocusent's website and filled our their Support form late one evening, i got a response within minutes seeking my address, amazon order details and confirmation that a replacement would be sent out. Issy at Glocusent kept me updated every step of the way and sent shipping confirmation once the replacement was posted. I am staggered at the exceptional customer service. The communication, willingness to put this right very quickly and follow up to check i received the item are unparalleled. Thank you Issy and Glocusent team. I know where i am coming for my next reading lamp!!!
Joan Roosmann
USI am very happy with my Booklights I am very happy with my Booklights. They are well made, instructions are clear, and it is easy to operate. I especially appreciate the timer feature. My one wish for these (and so many other) products is to remember that us old folks are still a large consumer group. Making the instructions NOT require a magnifying glass would be so very helpful.
Michael Corgey
USGlocusent Model 12 Is A Winner! Their product is well made-the clip is steel with a strong spring & wide foot for a good grip. The lamp has 3 color modes, 5 intensity settings & a 30 minute timer. The gooseneck is really sturdy & holds adjustment well. Customer service is all you could ask for. I’m very satisfied with this purchase.