The website is easy to navigate The website is easy to navigate. After placing my order I was contacted by email to let me know that the parts were on backorder. I was given options whether I wanted to keep my order or cancel. The parts arrived in the time frame I was given and were exactly what we needed.

Taylor Lock & Security What’s great, everything. Your website makes it very easy to place orders, you know when your order will arrive, prices are great, most of all they have REAL customer service support, for all or any questions. All products are excellent and always available. Delivery is two days. Thank you Taylor, I will continue placing my orders with Taylor Lock & Security.

Great Working With Taylor Security Shipping was very quick and staff is very transparent when setting realistic expectations for my order. This is the third time I’ve ordered from them, and it probably won’t be my last!

Replacing a broken door knob I needed to replace a door knob that broke and I couldn't find it anywhere else. When I ordered it from Taylor Security & Lock I was told it would have to be ordered from the factory so it would take a couple of weeks. Sure enough, after a couple weeks I received it and I just finished installing it. Without Taylor Security & Lock I would have had to pick a new door knob that did not match anything else in the house.

Very Happy, Highly Recommend I originally placed the same order with a different distributor. After ordering 2 lock hasps "in stock and ready to ship" I was contacted saying I would need to double by order to meet the manufacturer's minimum order. 3 days later the product had not shipped, I was then told "masterlock has a five day window to ship out new product." I cancelled my order, found taylor, and ordered the amount I needed for almost half the price. It shipped immediately, and arrived in two days. They saved my project.