Customer service is lacking Customer service is lacking. I called and was on hold for a long time so opted to get a call back which never happened. I emailed twice with no response the first time. Finally I got a response.

Really appreciate the fast service and… Really appreciate the fast service and delivery of my new farmers sink.. Will tell all my friends and family!

Thomas Setnan was very helpful and… Thomas Setnan was very helpful and patient with all the questions I had plus working with the cabinet people. My suggestion is to provide dimensions of all items in an order when client is sharing with another vendor. Thinking ahead of what the client wants. I have already shared Zline information with my friends.

Customer service could be better … Let me star off by saying that the stove is absolutely gorgeous. I purchased a ZLINE Autograph Edition package bundle with a range hood dishwasher and a pot filler. My problem is with customer service, I was unaware of the back order for the pot filler, I got the wrong finish color, and my grill still has not come. I called sent emails all I got was the run around. I'm hopeful to get everything b4 "Thanksgiving"

kitchen faucet The kitchen faucet was just what we were looking and looks great. However I deducted 1 star because you wouldn’t ship direct to Hawaii. So I had to arrange alternate shipping. Thanks