karenb
USIn regards to shipping In regards to shipping. All my 50 molds were thrown into box loose and since each heavy all shifted in box to the sides. Although bubble wasn’t required, wrapping in some basic newspaper so they don’t scratch should be the bare minimum. This is careless.
customer
USConsistent quality pieces, truthfully presented and fairly priced. This auction house has wonderful, original pieces, staff is very kind and worked closely with me on pick up and shipping. I feel I can purchase with confidence that the pieces I receive are as pictured and described.
customer
USSatisfied. Not overjoyed. The auction was OK. I disliked the payment and shipping process - nickel and diming me for credit card fees, preferring to use PayPal for shipping costs. Who uses PayPal? And again, adding a credit card fee for shipping. Feels a bit unprofessional. I don't know how confident I am in an auction house that needs an extra 3% in fees to pay with a credit card on top of the buyer's premium fees.
Suzanne Bonner
USThis is a great auction house This is a great auction house, I have been participating in auctions with them for over 2 years! The people who run it are honest, open and welcoming! I love doing business with them!
Customer
USAuction was fine, pricy shipping Auction was fine - typical premium and lot was as described. Shipping is pricy and poorly executed. In this case, a train in it's original container was wrapped in a single layer of brown tissue paper, and placed in a mailing envelope and then shipped by fedex. I would have expected a small box, with paper or bubble wrap at half the price.