Poor Customer Service Products are beautiful, but customer service is extremely lacking. If your order is perfect, you’ll be in good shape. However if you need help with anything, don’t expect someone to care. I ordered two of the same fixture. One came with a bulb, and one did not. I was told I needed to buy the bulb for an extra fee for the second fixture, despite having the same exact fixture come in the same order with a bulb. I was left on “hold” with customer service for hours, and I didn’t receive a response before the close of business hours. I didn’t need an answer then, but a simple “We’re closing, but I’m going to leave the ticket open” would have been helpful. Instead, I had to reach out again and start over.

I’m an interior designer and lighting… I’m an interior designer and lighting designer consultant and Mitzi is one of my absolute favorite brands to specify. Every time I see their lights in person it’s better than what I could hope. The quality is beautiful and the designs are so unique and playful.

Mitzi always has something fresh Mitzi always has something fresh, new and perfect! Love the tastemaker designs and ideas that I can take to my home. The quality and function of Mitzi lighting never disappoints.

Beautiful lighting fixture Beautiful lighting fixture, great craftmanship. Shipping timeline was decent and package was very well packed. Great addition to my remodeled bathroom.

Ordered 8 bulbs over a month ago Ordered 8 bulbs over a month ago. Received 4. Contacted them right away they said they would send the remaining 4 out but it's been over 3 weeks and still no bulbs and no tracking number.