Awful support, borderline fraudulent company Ordered in November 24 for some gifts. Zero communication other than a single "we have high volume but we're working on it".... took 5 weeks to send, despite me repeatedly asking for 2 weeks to cancel the order. They finally respond, literally the day after Christmas saying they sent it and can no longer cancel. I have emailed daily since 12/26 asking for a refund and they are back to ignoring my emails. The support people here saying "email us" are a total joke.

You're product is something I have… You're product is something I have thought about for a long time but finally purchased it. I think it will be a very important safety product. I don't like when you make multiple offers of other products I wasn't interested in.

Very solid Very solid, great quality, easy to understand products. Everything from‘looking’ with questions to arrival becomes very simple, smooth transaction. Any questions will be answered quickly.. no problems at all!

Ordered fire blankets in November Ordered fire blankets in November. Did not see confirmation email, but deducted from my credit card. Now we are @ 12/27/23, still no product or update. Very disappointed in customer service. Tried sending email on their site, but again no confirmation that email was sent or received. Considering contacting CC company to contest payment. Sounds like a good product, but customer service leaves much to be desired. Thanks!

Horrible customer service, glitchy site Never received a confirmation for my first order so I reordered and had 2 orders arrive. Paid full price for both - no discount given despite cheaper price being listed on the website for this number of blankets. Contacted customer for a refund of the difference or return info. They sent the confirmation email I never received. No info for the return.or refund. Don't have the time or energy to deal with such a scam.