Deb Ott
GBFantastic customer service Fantastic customer service! The team at Wetgotlies responded very quickly to my email regarding my recently delivered product and helped me resolve the issue right away. They contacted me directly via phone and then called me back to let me know that a replacement product was on it's way! Thanks Nicole and everyone at Wegotlites! I will definitely purchase from you again:)
Julie Ewing
GBThis is an epic company with an epic staff!!!! Years ago I ordered a chandelier, sconces and other lights for my new home from Wegotlites. They arrived perfectly and were everything and more than I could have imagined. Now some ten years later I am in a different home but wanting a way to bring back some of the special memories of the time my 91 year old mother shared sitting looking at the reflections on the walls, the ceilings and in the windows that the incredible Branch of Light chandeliers lights created. I called the company and spoke with Anthony. He was incredibly friendly, kind, knowledgeable and helpful beyond measure. He was able to locate the last Branch of Light chandelier in stock and made certain it was perfect before shipping. I cannot say enough good things about Anthony and Wegolites!!! I would give them 10 stars if that were possible!!!
Diana Kazmer
GBWeGotRIGHTS! WeGotLights' customer service people are great--friendly and helpful. The problem was a return past the "Return Policy" date. Then it was WeGotRIGHTS! I wanted to return a chandelier that was essential flawed in its design. The light's arms were so spindally they couldn't hold the light up straight continuously. They would literally wobble when anyone walked on the floor above, if someone walked by it and was heavy footed, or shut the front door hard--you get the picture--and would tilt or tip a bit out of alignment. After pushing back a bit (nicely), the WeGotLights customer service supervisor gave me a store credit less a hefty restocking fee. However, given the design flaw, which I explained to them, I think they should have given me a full store credit.
richard spinosa
GBi have bought all my light here i have bought all my light here , the entire staff goes above and beyond to find the right light fixture to meet any budget , their prices are more than reasonable , you get quality light vs the big box store thst carry junk , my salesperson barbara was excellent ask for her
Laura
GBI love this place I love this place! I have gotten ALL my lights from here. The associates (specifically Michael!), we're fantastic at helping find exactly what I needed! Thank you for making my house so beautiful!!!!