When placing order person not very… When placing order person not very helpful told us part would work it is wrong part. Have to return and told would send directions on how to return didnt sent review page.

Great customer service Great customer service, fast response

I am brand new at my company and your… I am brand new at my company and your sales department was so kind and patient with me.

Very Poor Service Unfortunately, I have to leave a poor review of this company. After purchasing and using a chemical tote heater one time, the heater stopped working. I sent the heater to Gordo to troubleshoot. After several attempts to get a replacement, repair and/or refund, I just kept getting excuses. They would never return my calls; I had to call them EVERY time. They said their supplier of the equipment wasn't supporting them. Well, that's not my problem. That's Gordo's issue to deal with their supplier. After spending $1,000 on this equipment and waiting over a year, I really feel like they should have done something. Buyer beware.

Ordered a part online and Leigh Huggins… Ordered a part online and Leigh Huggins was really quick to respond and assist me in getting this resolved. Really nice to do business with. Great customer service.