Consumer
GBOzarke has been wonderful to work with Ozarke has been wonderful to work with. I ordered the moon light and when it arrived I couldn’t figure out how to work the remote. They replied promptly to my email with instructions and then followed up to make sure I was successful. Thank you Ozarke!
Dan Beeler
GBKudos to Anna! Kudos to Anna! I experienced two light fixtures that became defecive near the end of the warranty period. I had very efficient communication with Anna who was responsive and helped me with the process to replace the lights. She was a delight to work with, and I’ll be speading the good word about Ozarke and Anna to my friends and neighbors who are looking for lighting.
Jayson Pascucci
GBWaste of money and time Big mistake buying the minimalist lamp from Ozarke It arrived defective I contacted customer service via email and phone several times. After weeks of waiting and poor responsiveness. They say the remote control is to blame however, without the remote control the lamp is inoperable. They stalled until the warranty expired now it is expensive recycling. Wish it worked
Elisa Pitts
GBExcellent Customer Service The lights I purchased were well made and arrived quickly, but just didn’t fit my space as I hoped. The return process was very easy/smooth! When I first reached out to initiate the return, I received a prompt and pleasant reply. Ozarke provided a return shipping label, so I didn’t have to pay for shipping which was great! Whenever I reached out with questions or for status, I was always provided with excellent customer service - fast response, helpful/friendly attitude, good communication. I would highly recommend Ozarke.
customer
GBBeautiful light! I purchased a beautiful light from this company and I am very happy with the design and quality! The light illuminates beautiful warm white color and it has a beautiful modern look. Very happy with it!