Part number interchange Ordered a part I already had, but didn't know it due to part number change. Change not listed on web page, found out after order placed and invoice received.

Easy to do business with This company was fantastic with my problems. I needed new keys for lockers and didn't know which ones. Kenny gathered as much information as he could and was able to obtain the keys needed . He was extremely friendly and pleasant. All he assured me he would do was done .... and I didn't have to wait long. Response time for call back was fast. I definitely would recommend assured lock to anyone. Sarah~ a very satisfied customer!!!

Received follow up invoice in a timely … Received follow up invoice in a timely manner. It's been two weeks since my order and still haven't received tracking number for my client. I requested it twice.

Spot on job! We needed key blanks for a last minute project. I spoke with Kenny & in the process of placing the order he noted the image in the catalog did not match the key blank. He went the extra mile to double check in the warehouse and discovered the catalog image was not accurate however the order that he was sending me was indeed confirmed as the correct key blank we needed. He over nighted the order & our project was completed without any key issues. A good job well done.

Fast and responsive service I explained my requirements, they know their products thus saving me time by not having to research myself. The product arrived quickly and I'm very satisfied. I plan to purchase from them again if the need arises.