It was a pretty smooth transition … It was a pretty smooth transition dealing with the vendor, however since they use UPS as a shipper to Canada it is a nightmare. Charging extra fees and making the experience regrettable.

Wonderful Great customer service and helped us out greatly when our normal distributors were out of stock. They got it to us very quickly and handled the transaction seamlessly.

Received follow up invoice in a timely … Received follow up invoice in a timely manner. It's been two weeks since my order and still haven't received tracking number for my client. I requested it twice.

simplex 5 key button lock They offered above and beyond customer service. They took the time to call and make sure I ordered exactly what I needed instead of assuming I I considered all options of this model. It was very helpful, and I had not in fact considered what they told me. They knew the product well and informed me so I could make the right decision based on my facility needs.

Tracking Your prices are outstanding but it would be nice if I'm able to track my package.