Excellent We have only had the locks for 4 days. Our experience as of today is good, easy entrance to building, no fumbling with keys. Installation wasn't the easiest but instructions were good. Overall today we are very pleased!!

Part number interchange Ordered a part I already had, but didn't know it due to part number change. Change not listed on web page, found out after order placed and invoice received.

Received follow up invoice in a timely … Received follow up invoice in a timely manner. It's been two weeks since my order and still haven't received tracking number for my client. I requested it twice.

Fast and responsive service I explained my requirements, they know their products thus saving me time by not having to research myself. The product arrived quickly and I'm very satisfied. I plan to purchase from them again if the need arises.

simplex 5 key button lock They offered above and beyond customer service. They took the time to call and make sure I ordered exactly what I needed instead of assuming I I considered all options of this model. It was very helpful, and I had not in fact considered what they told me. They knew the product well and informed me so I could make the right decision based on my facility needs.