Don Mac
CAMy First MaxSold Auction After being a very happy MaxSold bidder for years, I decided that it was time to downsize a bit. I was contacted soon after submitting my info regarding having my own sale and was onboarded with ease. I took advantage of the webinar for new sellers, which was great, and answered any questions that I had. I found the process of setting up the auction very simple and very user-friendly with the use of the seller's app. I didn't see anything that could use improvement. The marketing has been successful with bids that are higher than I had hoped for. I would recommend using MaxSold to anyone!
Renee Commins
GBI have been a long time repeat buyer I have been a long time repeat buyer, turned into seller in more recent months. I chose Maxsold to sell on because my previous experience as a buyer. The online chat staff has always been extremally helpful, kind and i have had a pleasant experience overall. However.... I just completed my second auction and sadly, I will no longer be using Maxsold as a seller. I am in shock about the about just how much was taken.. If you're going or look to have an auction. do research and look for a different company to go through.
Not Happy
CAThey HIDE the fact that buyers pay an… They HIDE the fact that buyers pay an 18% fee Absolute a scammy business
NICOLAS JACQUES
CATerrible Customer service, false product listing claims. Do not recommend buying anything you cant test onsite. Customer service is awful, broken products being misrepresented. Purchased a hot tub and the pump leaks, and bunch of the jets do not work. I called to verify with a Maxsold agent on how can I test this product onsite before picking the unit up, and they stated it would be fine to test the hot tub at home. Story changes after I reported the unit did not work as listed "Working Condition" , The MAXSOLD team stated I would have to test onsite to be eligible for a refund, so i responded to that email stating there own employee informed me I can test at home due to the circumstance of it being a hot tub, even offered to take videos of the hot tub leaking and not working properly. I have not received a response in 4 business days now.
Janet S.
CADefinitely Recommend Entire process went well. The Maxsold staff answered questions as the process continued in a friendly and efficient manner. Emailed lists made the pick up easy. The staff called during pick up to ask if there were issues and even followed up with no-shows to ascertain a cancellation or an extended pick up time. Follow up after pick up was easy for the seller. Overall, very happy with the process.