The item I ordered was a special order … The item I ordered was a special order and oviously not in stock. I missed a call from them and I emailed them back to see if there was a problem. They informed me the item had to be ordered however I needed it within a day. They refunded the full amount, no problems. Great Customer Service. Thank You

Great product selection at honest … Great product selection at honest prices and excellent customer service. I never review companies but it was my first time purchasing through Farralane and I was very impressed.

I placed an order then was told light not available for 8 weeks and still waiting on credit. I placed an order, then when I went to print out specs after I processed order. The light came up as being $40 less. I called and spoke to a gentleman who said he'd discount it to $70 so not sure why it wouldnt be $49 instead of $89. Then he called and said he was going to issue credit because light was 8 weeks out, then he was going to check on a shorter fixture and now I havent heard anything back. As its stands, I've been charged $109.74, no idea if i'm getting light or not? Credit was not issued. So I would have to give this company a very poor rating!

They shipped to me last minute before a … They shipped to me last minute before a big show on Friday afternoon! Plus the light is so Pro! It’s blowing everyone’s minds man!

Ordered a product on backorder Ordered a product on backorder, the folks at Farralane were all over it, emailed and called me to give updates. Great customer service! -Mike Davidson