The in-store experience was good The in-store experience was good, but the followup experience was inadequate after placing a large order and paying for it up front. Phone calls and emails were hard to get replies to my questions and still haven't received answers to some of them.

unbelievable great experience to work… unbelievable great experience to work with the Lighting by Gregory team. they have such a wonderful approach with the clients. every time we went to the store they were very warm with my wife and with me. the thing we like the most is that the store and the team are not pretentious at all, having of course the best stuff available in the market.

Excellent Service Over several years, I have ordered a variety of lamps and lighting fixtures through the company on at least three separate occasions. I have always been impressed with the friendly and efficient customer service as well as the knowledge base and information provided by the sales people. I am very satisfied overall and will continue to do business with them in the future.

Problem with delivery I purchased a replacement part for my track lighting to replace a burned out part. I was told that the part will be shipped to my building in a week. No one contacted me when the part was not delivered for a long time. I had to inquire about the delivery by going to the store three times. No one helped me for the first two times. I walked away frustrated. I was not able to get a new estimated time of delivery until the third time. The part was finally delivered over a month after the original estimated date. Other than this very poor experience, I consider Gregory a good store with a large inventory of modern light fixtures. But their service needs improvement.

The best lighting store on the Bowery! The best lighting store on the Bowery! We came down from Syracuse to choose lighting for our kitchen. After looking at all the lighting stores in the area, the selection was greatest at Gregory’s and the input and designer sense of the staff was excellent. We have purchased lighting here before. We are always able to find what we want. We had our pendant fixtures shipped. They came in perfect condition, we’ll packed.