The website errored out during checkout … The website errored out during checkout causing duplicate orders which Gregory didnt acknowledge or act on. Both orders were charged for and later mail (shippimg notifications) indicated the wrong name (wrong name on this review too). Not sure if this is related but the card used was hacked right after ordsring.

Ordered cabinet under lighting Ordered cabinet under lighting. Was delivered promptly. Looks great.

As a designer As a designer, I thoroughly enjoy working with David Silverstein. He is so knowledgeable about the products he is selling and i feel totally confident that the order will be delivered without any issues. I do have a problem, however, with Lighting By Gregory's impossible return policy. If I am buying something sight unseen, it is sometimes difficult to assess how the item will look and fit in the space for which it is planned. If Lighting By Gregory had a more cooperative policy for returns or exchanges, I would shop at the showroom more often.

no problem with delivery, BUT no problem with delivery, pick up, etc. 5 stars fro this BUT, purchased replacement track lighting. Unfortunately two of the fixtures do not fit my existing track -even though I had bought a sample of original when placing my order. OVERALL, 3 stars I am currently out of the country until spring 2018 and cannot come back to store to exchange until then.

Huh. Special order ??? Received adequate assistance in selecting a light fixture displayed on the floor but not in stock. When paying, I asked return policy and discovered what I was buying was a "special order " and as such not returnable. Crazy that an item featured on the floor is not returnable. I'd understand if it was in a catalog and not on display. Anyway, that argument left me feeling regret about the purchase. Think it's just a bad business practice and should be stopped. While I ultimately was pleased with product I will not return to a store that won't accept returns on items they openly display.