Good idea but needs improvements Updated 4/19/24 - Blueland genuinely listened to customers' comments, and earned my trust that they are striving to understand and improve customer experience. I rate them 4-star with this effort. Original post: Good idea but needs improvements. 1. The hand soap dispenser gets stuck easily making it difficult to use. I believe it is due to scum build-up. Every time I finished a bottle I had to clean the pump - time and water wasted. 2. The foam of the hand soap comes out more like water than soap, making it feel like I'm not washing the dirt off my hands without the rich lather; especially when I try to wash greasy hands.

Blueland is the real deal I am super happy with Blueland so far. I have tried a lot of "eco-friendly" brands only to find time after time that they sneak plastics into their products or packaging, or make inferior products that have to be bought over and over when they break. Blueland has great smelling products, without them being overpowering, they work well, and they make good on their promise of being trashless by taking back their packaging if you don't have an industrial composter near you. I have been using the hand soaps and spray cleaners with dispensers I already had, so I can't speak to those, but the customer service has been great too so I have a feeling they would try to make it right if something of yours did break. So far I have nothing but good things to say.

Loving the plastic-free life I love all of the Blueland products I have tried so far, and I live in a town with a municipal composting program so the compostable and recyclable packaging is extra awesome. Viva Blueland!

The customer service here can’t quite… The customer service here can’t quite get it together. The first time I ordered it was such an ordeal to get a spray bottle that worked sent from them. I had to send videos proving my product didn’t work and go back and forth about it and re-contact them over and over. It was ridiculous! Would someone really try to con them out of a spray bottle after spending a ton of $ on their products?? Now, I thought I’ll give them another chance…. Now I ordered $38 in refills and after 3 weeks of not getting I reached out. They now tell me too much time has passed and they can not resend me my order. They said we sent you tracking and confirmation the order was complete. I told them the order was not complete and when you try to click on the tracking it said not found. I’ve clicked and tried to “re-track” over and over and has always said not found so I just thought it was taking a long time to get here. Now they are stealing from me and will not refund or resend my order. I will not order from this company again! What horrible customer service!

Great Product, No customer service I love the products and helping the planet. Their customer service needs help. I received 3 broken pumps in my last order and customer service did not contact me after my two emails. Luckily I could purchase them separately this time. I would have given a 5, but for the inability to get the pumps replaced.