Carol Ann Whiteman
GBGreat Product, No customer service I love the products and helping the planet. Their customer service needs help. I received 3 broken pumps in my last order and customer service did not contact me after my two emails. Luckily I could purchase them separately this time. I would have given a 5, but for the inability to get the pumps replaced.
tchan
GBGood idea but needs improvements Updated 4/19/24 - Blueland genuinely listened to customers' comments, and earned my trust that they are striving to understand and improve customer experience. I rate them 4-star with this effort. Original post: Good idea but needs improvements. 1. The hand soap dispenser gets stuck easily making it difficult to use. I believe it is due to scum build-up. Every time I finished a bottle I had to clean the pump - time and water wasted. 2. The foam of the hand soap comes out more like water than soap, making it feel like I'm not washing the dirt off my hands without the rich lather; especially when I try to wash greasy hands.
Customer
GBVery effective both from a cleaning… Very effective both from a cleaning prospective and from an environmental one. Easy to use and economical as well. Leaves everything smell8ng clean and fresh.
Alys
GBTheir tablets are great! I have never used any of their bottles or soap dispensers. I have my own that I have bought from other brands, so I can't comment on that. I only really buy tablets from Blueland and they have all been pretty great (toilet bowl cleaner, hand soap, multi-surface cleaner and laundry tablets). I haven't used the dishwasher tablets, so not sure about those. I did gift someone for their wedding, the hand soap dispensers and tablets since they have some pretty decorative soap dispensers. They didn't say anything about using the gift, so I can't say what happened with that, but hopefully everything works fine. I also have the metal tins for the laundry, toilet and dishwasher tablets and they all seem to work great as well!
Kerri
GBBlueland is the real deal I am super happy with Blueland so far. I have tried a lot of "eco-friendly" brands only to find time after time that they sneak plastics into their products or packaging, or make inferior products that have to be bought over and over when they break. Blueland has great smelling products, without them being overpowering, they work well, and they make good on their promise of being trashless by taking back their packaging if you don't have an industrial composter near you. I have been using the hand soaps and spray cleaners with dispensers I already had, so I can't speak to those, but the customer service has been great too so I have a feeling they would try to make it right if something of yours did break. So far I have nothing but good things to say.