Great Product, No customer service I love the products and helping the planet. Their customer service needs help. I received 3 broken pumps in my last order and customer service did not contact me after my two emails. Luckily I could purchase them separately this time. I would have given a 5, but for the inability to get the pumps replaced.

Blueland is the real deal I am super happy with Blueland so far. I have tried a lot of "eco-friendly" brands only to find time after time that they sneak plastics into their products or packaging, or make inferior products that have to be bought over and over when they break. Blueland has great smelling products, without them being overpowering, they work well, and they make good on their promise of being trashless by taking back their packaging if you don't have an industrial composter near you. I have been using the hand soaps and spray cleaners with dispensers I already had, so I can't speak to those, but the customer service has been great too so I have a feeling they would try to make it right if something of yours did break. So far I have nothing but good things to say.

The customer service here can’t quite… The customer service here can’t quite get it together. The first time I ordered it was such an ordeal to get a spray bottle that worked sent from them. I had to send videos proving my product didn’t work and go back and forth about it and re-contact them over and over. It was ridiculous! Would someone really try to con them out of a spray bottle after spending a ton of $ on their products?? Now, I thought I’ll give them another chance…. Now I ordered $38 in refills and after 3 weeks of not getting I reached out. They now tell me too much time has passed and they can not resend me my order. They said we sent you tracking and confirmation the order was complete. I told them the order was not complete and when you try to click on the tracking it said not found. I’ve clicked and tried to “re-track” over and over and has always said not found so I just thought it was taking a long time to get here. Now they are stealing from me and will not refund or resend my order. I will not order from this company again! What horrible customer service!

Their tablets are great! I have never used any of their bottles or soap dispensers. I have my own that I have bought from other brands, so I can't comment on that. I only really buy tablets from Blueland and they have all been pretty great (toilet bowl cleaner, hand soap, multi-surface cleaner and laundry tablets). I haven't used the dishwasher tablets, so not sure about those. I did gift someone for their wedding, the hand soap dispensers and tablets since they have some pretty decorative soap dispensers. They didn't say anything about using the gift, so I can't say what happened with that, but hopefully everything works fine. I also have the metal tins for the laundry, toilet and dishwasher tablets and they all seem to work great as well!

It‘s really worth to switch! Still in the process to switch our entire household to Blueland. We’re so happy to be able to clean with environmental friendly products. No plastic anymore on dishes and clothes! We’re already very satisfied with the dishwasher detergent tablets, the laundry tablets (love the smell of the laundry booster) and the toilet bowl cleaner. Excited to use the other cleaning products, I just ordered. I‘m also thinking about the body wash, but I always like to have a lotion going with the body wash… Thank you Blueland for all the great products!!