The customer service here can’t quite… The customer service here can’t quite get it together. The first time I ordered it was such an ordeal to get a spray bottle that worked sent from them. I had to send videos proving my product didn’t work and go back and forth about it and re-contact them over and over. It was ridiculous! Would someone really try to con them out of a spray bottle after spending a ton of $ on their products?? Now, I thought I’ll give them another chance…. Now I ordered $38 in refills and after 3 weeks of not getting I reached out. They now tell me too much time has passed and they can not resend me my order. They said we sent you tracking and confirmation the order was complete. I told them the order was not complete and when you try to click on the tracking it said not found. I’ve clicked and tried to “re-track” over and over and has always said not found so I just thought it was taking a long time to get here. Now they are stealing from me and will not refund or resend my order. I will not order from this company again! What horrible customer service!

Great Product, No customer service I love the products and helping the planet. Their customer service needs help. I received 3 broken pumps in my last order and customer service did not contact me after my two emails. Luckily I could purchase them separately this time. I would have given a 5, but for the inability to get the pumps replaced.

The good and the not so good… I love their products but I hate their subscription process. You get no warning when things are about to ship. They just tell you that they are shipping and you can’t cancel them at that point.

Their tablets are great! I have never used any of their bottles or soap dispensers. I have my own that I have bought from other brands, so I can't comment on that. I only really buy tablets from Blueland and they have all been pretty great (toilet bowl cleaner, hand soap, multi-surface cleaner and laundry tablets). I haven't used the dishwasher tablets, so not sure about those. I did gift someone for their wedding, the hand soap dispensers and tablets since they have some pretty decorative soap dispensers. They didn't say anything about using the gift, so I can't say what happened with that, but hopefully everything works fine. I also have the metal tins for the laundry, toilet and dishwasher tablets and they all seem to work great as well!

I'm using their laundry detergent and… I'm using their laundry detergent and the dishing washing detergent and like them both very much. They work as well as any product I've ever used, and I like that there's no plastic to stare at sadly when the lot is done. Unfortunately, we have very hard water, so the dish soap produces no suds. I've been told that the soap cleans just the same and that does seem to be the case. Guess I'm just a suds habitué.