Great Product, No customer service I love the products and helping the planet. Their customer service needs help. I received 3 broken pumps in my last order and customer service did not contact me after my two emails. Luckily I could purchase them separately this time. I would have given a 5, but for the inability to get the pumps replaced.

Most products are effective and work well The clenaing products work well but the packaging is a reuseable plastic bottle for th glass, bathroom and general cleaner, which is not ideal. I like the hand washing glass bottles and the tablets and have not had a problem with them dissolving or working. The toilet bowl cleaner works really well. However some of me glasses do not get clean with the dishwasher tablet at times it seems like they get a film.

Good soap,mediocre foaming soap dispenser I love the quality of the soaps and other cleaners. I'm disappointed with the glass foaming hand soap dispensers, however. The nozzles don't seem to hold up, and stop functioning well within a year of purchase. Primarily, the nozzle fails to pop back up. Otherwise, I'm happy! Update: appreciate the very fast response from Blueland 😊

love the sprays, but Canadians are out of luck Love the multi purpose spray and bathroom cleaner. It's great to find something that works and use it for life. Sadly, Indigo is all sold out of the tablets so I'm not sure if I can get refills at a reasonable price. Defeats the purpose of switching over. Also too bad that everything else, especially the hand soaps are really hard to find in Canada. Not excited to pay $12 + import charges to get it shipped from their site.

Good idea but needs improvements Updated 4/19/24 - Blueland genuinely listened to customers' comments, and earned my trust that they are striving to understand and improve customer experience. I rate them 4-star with this effort. Original post: Good idea but needs improvements. 1. The hand soap dispenser gets stuck easily making it difficult to use. I believe it is due to scum build-up. Every time I finished a bottle I had to clean the pump - time and water wasted. 2. The foam of the hand soap comes out more like water than soap, making it feel like I'm not washing the dirt off my hands without the rich lather; especially when I try to wash greasy hands.