The good and the not so good… I love their products but I hate their subscription process. You get no warning when things are about to ship. They just tell you that they are shipping and you can’t cancel them at that point.

Blueland makes it easy to switch a lot… Blueland makes it easy to switch a lot of products to plastic-free options! I've been using their products for years, and keep coming back for more, plus recommending to friends/family!

Their tablets are great! I have never used any of their bottles or soap dispensers. I have my own that I have bought from other brands, so I can't comment on that. I only really buy tablets from Blueland and they have all been pretty great (toilet bowl cleaner, hand soap, multi-surface cleaner and laundry tablets). I haven't used the dishwasher tablets, so not sure about those. I did gift someone for their wedding, the hand soap dispensers and tablets since they have some pretty decorative soap dispensers. They didn't say anything about using the gift, so I can't say what happened with that, but hopefully everything works fine. I also have the metal tins for the laundry, toilet and dishwasher tablets and they all seem to work great as well!

The customer service here can’t quite… The customer service here can’t quite get it together. The first time I ordered it was such an ordeal to get a spray bottle that worked sent from them. I had to send videos proving my product didn’t work and go back and forth about it and re-contact them over and over. It was ridiculous! Would someone really try to con them out of a spray bottle after spending a ton of $ on their products?? Now, I thought I’ll give them another chance…. Now I ordered $38 in refills and after 3 weeks of not getting I reached out. They now tell me too much time has passed and they can not resend me my order. They said we sent you tracking and confirmation the order was complete. I told them the order was not complete and when you try to click on the tracking it said not found. I’ve clicked and tried to “re-track” over and over and has always said not found so I just thought it was taking a long time to get here. Now they are stealing from me and will not refund or resend my order. I will not order from this company again! What horrible customer service!

Good idea but needs improvements Updated 4/19/24 - Blueland genuinely listened to customers' comments, and earned my trust that they are striving to understand and improve customer experience. I rate them 4-star with this effort. Original post: Good idea but needs improvements. 1. The hand soap dispenser gets stuck easily making it difficult to use. I believe it is due to scum build-up. Every time I finished a bottle I had to clean the pump - time and water wasted. 2. The foam of the hand soap comes out more like water than soap, making it feel like I'm not washing the dirt off my hands without the rich lather; especially when I try to wash greasy hands.