I'm using their laundry detergent and… I'm using their laundry detergent and the dishing washing detergent and like them both very much. They work as well as any product I've ever used, and I like that there's no plastic to stare at sadly when the lot is done. Unfortunately, we have very hard water, so the dish soap produces no suds. I've been told that the soap cleans just the same and that does seem to be the case. Guess I'm just a suds habitué.

Good products that work as advertised Good products that work as advertised! Very happy to be reducing our use of plastics.

Useful plastic free products I have been using Blueland products for a number of years now and will continue to do so. I just recently switched to the laundry tablets so I have no opinion yet on that but I have been using the toilet bowl cleaner, dish soap, dishwasher tablets, face soap, hand soap and body soap regularly. I want to give a shout out for the face cleansing soap. I have very sensitive skin and was a bit leery to use the face cleansing product. But, no problems at all! It lasts a very long time so very reasonable price even if you choose not to have a subscription. Blueland's customer service is very helpful. The website is easy to use. I have been very pleased and will continue using Blueland products!

The customer service here can’t quite… The customer service here can’t quite get it together. The first time I ordered it was such an ordeal to get a spray bottle that worked sent from them. I had to send videos proving my product didn’t work and go back and forth about it and re-contact them over and over. It was ridiculous! Would someone really try to con them out of a spray bottle after spending a ton of $ on their products?? Now, I thought I’ll give them another chance…. Now I ordered $38 in refills and after 3 weeks of not getting I reached out. They now tell me too much time has passed and they can not resend me my order. They said we sent you tracking and confirmation the order was complete. I told them the order was not complete and when you try to click on the tracking it said not found. I’ve clicked and tried to “re-track” over and over and has always said not found so I just thought it was taking a long time to get here. Now they are stealing from me and will not refund or resend my order. I will not order from this company again! What horrible customer service!

Good idea but needs improvements Updated 4/19/24 - Blueland genuinely listened to customers' comments, and earned my trust that they are striving to understand and improve customer experience. I rate them 4-star with this effort. Original post: Good idea but needs improvements. 1. The hand soap dispenser gets stuck easily making it difficult to use. I believe it is due to scum build-up. Every time I finished a bottle I had to clean the pump - time and water wasted. 2. The foam of the hand soap comes out more like water than soap, making it feel like I'm not washing the dirt off my hands without the rich lather; especially when I try to wash greasy hands.